This has been an ongoing problem with my car. My backup camera works for the most part, but it often starts flickering and doesn't work at all. I mentioned this when I brought my car into Mazda for servicing about a year ago and was told they hadn't heard about this problem. This morning, I received an email from carcomplaints.com that recall letters for this problem will be mailed September 23rd for 2014-2018 Mazda3 and 2016-2021 Mazda CX-3.
What I learned from this experience is that speaking to a customer service rep who may or may not have heard of the problem and pretty much dismisses it as non issue is not the best way to handle a car problem. I am also grateful to carcomplaints.com for notifying me about the recall. Thank you!
This has been an ongoing problem with my car. My backup camera works for the most part, but it often starts flickering and doesn't work at all. I mentioned this when I brought my car into Mazda for servicing about a year ago and was told they hadn't heard about this problem. This morning, I received an email from carcomplaints.com that recall letters for this problem will be mailed September 23rd for 2014-2018 Mazda3 and 2016-2021 Mazda CX-3.
What I learned from this experience is that speaking to a customer service rep who may or may not have heard of the problem and pretty much dismisses it as non issue is not the best way to handle a car problem. I am also grateful to carcomplaints.com for notifying me about the recall. Thank you!
- Nancy K., Carmel, US