10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 50,047 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Takata recall. The contact owns a 2012 Mazda 5. the contact received notification of a manufacturer recall for the air bags and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer stated that the parts were on a national backorder. The dealer did not give a specific date for when the parts would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The VIN and NHTSA campaign number were not available. The contact was not experiencing a failure.
- Alexandria, VA, USA
The contact owned a 2012 Mazda 5. while making a turn at approximately 53 mph, the contact lost control of the steering wheel. The vehicle rolled over three times and crashed into a ditch. The air bags did not deploy. A police report was filed. The contact sustained a concussion and minor neck, back, and shoulder injuries that required medical attention. The vehicle was towed and destroyed. The manufacturer was made aware of the failure. The approximate failure mileage was 64,666.
- Rusk, TX, USA
- Sun City West, AZ, USA