really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
36,000 miles

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problem #1

Feb 162011

MPV 6-cyl

  • 36,000 miles
I am the owner of a 2002 Mazda MPV with approximately 36,000 miles. On the evening of February 16, 2011 while driving home with my daughter in the car the right fog light started a fire in the bumper. There was a recall issued for this many years ago for this exact problem. At the time of the recall, I did bring my car in and supposedly the problem was corrected. However, given what has occurred last night I strongly believe that the problem was not corrected, despite what the records with Mazda say. I feel there was significant negligence in the attempt to repair this under the recall as the exact problem the recall was said to fix has actually occurred. I have contacted frank at Mazda 800-222-5500 extension 1154 and he is refusing to help me with this matter. I have also contacted a local dealership, and they also refuse to help me with this matter. This is a huge safety issue that was not corrected properly and has caused damage to my car and there is still potential for additional harm as the other fog light may still be at risk. I am reaching out to you for help in correcting this matter by having Mazda take full responsibility. I have done research on line and found another such occurrence that happened to driver on 9/16/2010.

- East Brunswick, NJ, USA