The image from the rear view camera displayed on the console dashboard is mirror/reverse (left & right is crossed). This causes driver to see things that are in the left rear to display on the screen as if it was in the right rear. Cross traffic appears to cone from the opposite side. When backing and turning, the camera shows the opposite direction of where the wheel is being turned. Causes confusion in processing the information. The dealership informed me that it is a software issue and will wait on the upgrade. However, when I called Mercedes, they do not know if and when the software will be upgraded inspite of the numerous reports of the same issue by other owners of different models to the dealership.

- San Antonio, TX, USA

For about two years, I have been experiencing problems with my Mercedes Benz, and Mercedes Benz has done nothing to help. The jolting issues on my 2019 Mercedes Benz A220 4 matic have never been fixed. I am afraid to drive because I am a young woman, and I cannot afford to get a new car due to financial issues. I have been without a car for several weeks because they haven't been able to fix the same issue. In addition, I have had to request Mercedes loaner cars consistently when my vehicle is being repaired. I want this to be over and to have my car fixed for good. It has caused me emotional and mental distress to have to pay for rentals when they don't have loaner cars. Mercedes has found the issue, however, the problem will return. I have been to their locations approximately 10 times due to this issue, and I feel there is never a resolution. It has been evident each time I visit Mercedes Benz that they don't care about me as a client. The whole process of trying to "fix" the jolting issue has taken nearly over a month, which has become unbearably stressful for me. The car problems have affected my work as well as my academic life as a student.

- Santa Monica, CA, USA

I have leased this vehicle from New in 2019. Since early 2020 I had the check engine come on as well as Tire Sensors. I informed Dealerhip and they took in for repair. My vehicle is repaired and handed back only for the check engine light and tire sensors to come back on. My vehicle has been in the service department for about 8 times and each time the check engine returns. No reason is given for the failure other than "bring it back and we will fix again". My check engine light is currently now back on and I have to return it again on Tuesday 7th Feb. It would have been in for repair more times but in 2020 I was told by the Dealership Service Manager at that time that it was safe to drive with the check engine light on..which I did. At this time I did contact MBusa and dealt with Executive Referal Manager Anastasia. I also contacted her again in 2022 for assistance. The Dealership can not fix the Check engine light as they have proved by the multiple failed attempts. They have has my vehicle in for weeks during my 42 month lease which ends on 30th March 2023. For nearly all this time the check engine light has been on I have recently again discussed this with MBusa and last week I was connected to another MB Exective Referral Manager called Darrell. He confirmed that MBusa can not give vehicle mechanical or safety advice [which I found strange] as there is no department within MBusa that deals with this type of enquirey. He stated that whatever the Dealership sees as being safe then MBusa will stand by that decision. I have driven for nearly the whole of my lease with Check engine light on and tire sensor readings. I am handed back my vehicle with the assurance that it has been repaired only for it to fail.on one occasion within 2 miles drive from picking it up. Service Manager does not see this as an issue but iam totally unsure as to what the warning light is telling me and this has made me not enjoy my vehicle or to feel safe. Hence the reason it has 22k

- Houston, TX, USA

This vehicle has a open recall which has made me lose money due to not being able to trade it or even sell it.

- South Park , PA, USA

The contact owns a 2019 Mercedes-Benz A220. The contact received a notification for NHTSA Campaign Number: 20V045000 (Unknown or Other) however, the part to do the recall repair was not yet available. The dealer was notified about the recall and the contact was informed that the NHTSA had to confirm the approval of the recall. The manufacturer had been notified of the recall and confirmed the information. MBAG intended to submit a petition for inconsequential noncompliance for NHTSA review. The contact had not experienced a failure. VIN tool confirms parts not available.

- Costa Mesa, CA, USA

Three open recalls for over a year with no remedy.

- Fremont, CA, USA

There are no problems with the vehicle but this recall listed on the NHTSA is preventing me from listing my vehicle on Turo.

- Winter Park , FL, USA

20V045 - no fix for this open recall since Jan 2020. Gets flagged on carfax

- Walnut Creek, CA, USA