10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
18,200 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #5

Mar 172018

C250

  • 46,000 miles
The contact owns a 2014 Mercedes-Benz C250. While the vehicle was parked in the driveway, it rolled forward onto the lawn. On another occasion, while the vehicle was parked with the key in the ignition, the instrument panel displayed 'car will roll'. the contact mentioned that the failure occurred on several occasions. The manufacturer and dealer were not made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 46,000.

- Mandeville, LA, USA

problem #4

Jul 172017

C250

  • 18,000 miles
I was driving on glades road, boca raton, fl. I heard a loud noise, saw smoke and lost my power steering. I managed to pull into town center mall, got out of the car and saw that the car was on fire. The boca raton police came, #5 fire department came. The fire was put out and the car was towed to Mercedes of delray.

- Boca Raton, FL, USA

problem #3

Dec 112015

C250

  • 20,000 miles
The contact owns a 2014 Mercedes Benz C250. While the vehicle was parked, the contact noticed a leak coming from the radiator and the transmission. In addition, the contact noticed fuel fumes coming from the oil pan and dip stick in the vehicle. The vehicle was taken to a dealer who was unable to diagnose or repair the vehicle and stated that the vehicle functioned as intended. In addition, the mechanic was unable to find any leaks. The manufacturer was not notified of the failure. The failure mileage was 20,000.

- Jackson, MS, USA

problem #2

Oct 022015

C250

  • 0 miles
I leased my vehicle in November of 2013. The vehicle is driven to and from work and in the beginning I never had a problem. A few months ago I was driving down the freeway at 70 mph and all of a sudden the check engine light came on and the vehicle lost power. The vehile would violently shake whe trying to accelerate. I manged to continue to drive for about another 30 minutes and made it to the dealer and turned the car off but once they restarted it the car ran fine. Since then then car will randomly loose power all of a sudden it has been to the dealer 3 or 4 times and they keep it for a week and then give it back and say that they were not able to recreate the issue. I have almost been hit once so far and when I let my brother use the car he was almost hit while making a left turn because of the random power loss. I have contacted mbusa and spoke with someone named juan. I continued to call him ans take the vehicle to the dealer everytime it happened expressing my concerns abiut the car as well as safety. Juan intiallly acted as if he cared but that was shor lived as he finally called back on 10/2/15 and explained that his managers and mbusa were unable to create the issue at the dealer level so there is nothing they will do at this point... at that point I realized that there is nothing that mbusa will do for me and that I will continue to forced to drive and pay for a very unsafe vehicle.

- Spring Hill, FL, USA

problem #1

Mar 282014

C250 4-cyl

  • 7,000 miles
I purchased this C250 in Dec 2013, have 3 similar occurrence were the engine failed to respond. Once coming out of a light, and twice on I-95 both times trying to switch lanes to get out of on coming traffic, and on both occasions the vehicle did not respond to the gas pedal. One of the incidents occurred with cruise control engaged. We were lucky were not killed by the semi tractor trailers. Am a retire air force firefighter and I have seen some horrible stuff on the highways, thank god it was not meant to be those days. I contacted Mercedes-Benz usa hq. On all these safety occurrence below and all [xxx] at hq 1 800 367 6372 [xxx] would tell me is that vehicle was under warranty.... on the last time it happen they said the new engine had backfired and they were going the replace a fuel port or something... in this new vehicle. Engine 3X, new brakes, alignment, dead battery, tan leather turning blue. Thanks in advance. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Pinehurst, NC, USA