The contact owns a 2007 Mercedes Benz C280. The contact received notification of NHTSA campaign number: 19V918000 (visibility) however, the part to do the recall repair was unavailable. Mercedes Benz of atlantic city (6623 E black horse pike, egg harbor township, NJ 08234) and the manufacturer were made aware of the issue and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle experienced the failure listed in the recall. Additionally, the interior roof liner was damaged and became detached due to excessive water pouring into the vehicle. The front driver's seat rail was rusted due to the water causing seat adjustability issues. The failure mileage was approximately 100,000. Parts distribution disconnect.

- Pleasantville, NJ, USA

I was driving to work when I smelled heavy burning and my seat became extremely hot. I turned off the seat warmer which at the time was on medium setting and since I could not stop safely, I continued to drive until I was able to stop. I then checked my seat and thats when I saw the heater had burnt a hole through the seat and also burnt my sweater. I have since then learnt there is a lawsuit on other same year models by the same manufacturer and hope my incident will raise awareness that this might be an issue that touches more models than mentioned in the lawsuit

- Warrenton, VA, USA

The seat heater/warmer burned a hole on the driver's side leather seat.

- Algonquin, IL, USA