10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 25,600 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The rear drivers side had a loud chunking/clanking noise while driving and the vehicle was unable to control and break when in motion. Driving was impossible as the breaking component was a total failure and car could not be controlled while traveling down 45-50mph zone. I reduced my speed to 20-25 mph by letting off on the gas to get better control of the car if breaking would need to be suddenly made. I relied on the shoulder to pull off if any sudden breaking was needed. The car was immediately take to be reviewed by a specialized Mercedes benz mechanic and further inspection proved that the rear subframe on the driver-€™s (left) side was corroded and broken. The connecting arms are rusted, corroded and rendered the car inoperative. I notified my insurance company as well as car manufacturers corporate office. I researched this issue further and discovered that this reoccurring issue with this make and model. There are a pheletera of recounting of this same issue on various message boards to validate the same issues and callouts I found. The car was taken to the dealership that it was purchased and further inspection showed that the left side subframe/ subframe arms were corroded with rust and broken. The brake lines and fuel tank were equally rusted and corroded. The service manager confirmed that this is defect of the car but it had been part of a recall. I had the car towed for 2nd opinion to another dealership service department to access the car and this callout further validated the corrosion and rust was wide spread and has rendered the car inoperable unless these damages were fixed.
- Voorhees, NJ, USA
My vehicle was damaged by K and H auto. The electrical unit is malfunctioning, the light is broken on the right side, and the rotors and brakes have been rusted, please have someone attend to this matter. Thanks, and have a very blessed day. Another company by the name of ans towing, towed my vehicle without care and I am now having acceleration issues with my vehicle. The vehicle was dragged through water on October 17-18, 2018.
- Trenton, NJ, USA
I made a sharp turn into a parking area then another sharp turn into the parking space and when I straighten the wheel out to complete parking an applied my foot on brake the pedal went to the floor and car would not stop the only thing that stopped me was the concrete curbing which I hit hard and damaged the under carriage of my car. The tires hitting the concrete is made forced car to stop. I contacted dealership to report the problem and see if they could tow vehicle and provide me with a car since I was stranded. They were closing and couldn't help me. Had the vehicle checked to see if a brake line had broke or if brake fluid level was ok, everything checked out ok drove car home very slow noticed car having a message on dash hold when I apply brakes and a message ( P shift in park) came on dash as I was driving. This had never happened before this incident occurred. Called dealer the following morning and had car towed to them. 5 days later they tell me that they cannot find anything wrong with my brakes and my car is safe. I am not driving the car I will be having it towed. There is something wrong with the brakes and I do not feel I should have to put myself or anyone else on the road at risk for losing there life. Just because they cant find anything it doesn't mean there isn't anything wrong. I have researched on the internet about the car I own and I have seen many people with the same problem as mine. I have not had the car but for 2 months. This is a safety issues and it seems as the manufactures of the vehicles being made don't have to back there products unless someone is killed.
- Bridgeville,, DE, USA
- Yarmouth Port, MA, USA