10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 12,833 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Collision Assyt not operating, E brake engaged damage rear brakes and rotors
- Oklahoma City, OK, USA
Front panel glass of panoramic sunroof flew off the car as I was driving on the highway.
- Union City, NJ, USA
Sudden acceleration after pulling very slowly into parking space. Almost stopped. Car suddenly accelerated, jumped a curb from, went up an embankment and hit a tree. Was able to reverse and back down. It will take a month for body work. Notified Mercedes dealer. They will run diagnostics on Jan. 7.
- Pittsburgh, PA, USA
I hit a bear in Montana in my 2017 Mercedes C300 at 86mph and destroyed the front of my car. The seatbelts deployed and wrenched us into our seats and smoke came out of the front air vents but the airbags did not go off. On the dash the vehicles stated that the airbags in all 4 zones in the car malfunctioned and service is required. Mercedes is stating that the light is from a seatbelt error code but the dash did not say anything about SRS or seatbelts. I do not want to put my family back in the car and do not feel it should be repaired. Please see attached photos of the error messages on the dash. I do not know how I can hit something that hard and not have them deploy. Mercedes is doing an internal investigation but they have not given me the results of that and it has been over 3 weeks. Vehicle was in for a airbag recall not takata related on January of 2018 and this was supposed to have been repaired.
- Portland, OR, USA
The contact owns a 2017 Mercedes-Benz C300. While driving approximately 35 mph, the glass moon roof suddenly exploded, causing glass to enter the cabin of the vehicle. There were no injuries. The vehicle was taken to Mercedes-Benz of loveland (4040 byrd dr, loveland, co), but the cause of the failure was not determined. The manufacturer was not notified. The failure mileage was 9,000.
- Windsor, CO, USA
- Cave Creek, AZ, USA