hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
47,558 miles

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problem #3

Jan 152015


  • 77,000 miles
The contact owns a 2002 Mercedes Benz CL500. The contact turned the ignition to the on position, but the vehicle failed to shift out of park. After numerous failed attempts, the vehicle shifted out of the park position. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 77,000.

- Brockton, MA, USA

problem #2

Nov 122011

CL500 4-cyl

  • 65,000 miles
This is a C230 kompressor coupe. The rear differential made a loud noise and then locked up after being driven slowly to a shop. It was later learned that this is a very common occurrence with the early 2002 C class cars but as usual, there is no recall. I contacted mbusa and they offered no assistance. This car has also recently shown evidence of rusting. I contacted mbusa about that and learned that the mb corrosion protection in the U.S. is merely four years. I also found that most of the other german luxury automakers have used galvinized steel for decades, unlike the manufacturing practices of mb. Overall, between built-in mechanical failures and the rust, and the fact that mbusa does not stand behind their vehicles, I will certainly steer clear of Mercedes in the future.

- Mentor, OH, USA

problem #1

Feb 202002

CL500 6-cyl

  • Automatic transmission
  • 674 miles
While driving my C-240 between 30 & 60 mph I can feel a vibration on the shift lever & the steering wheel & if put my hand on top of the instrument panel. You can sense the vibration around you. It seems to come from the power train, via drive shaft, trans. Or differential, the dealer replaced & balanced all four tires, and it I thuoght it was corrected but the problem still persits sometimes it is more noticible than others, I took the car back to the dealer to have it checked out but on a test drive the service man said he can't feel anything wrong & that it might be me....

- Bayside, NY, USA