4.7

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
22,385 miles

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problem #3

May 022008

CLK320

  • 37,000 miles
I bought a certified pre-owned 2004 cl 500 mb from hbl tysons on 8545 leesburg pike, vienna, va on Apr 19, 2008. The salesman showed me the carfax report which showed no prior problems. So, I bought the vehicle w/ an extended warranty. However, 2 weeks after I purchased the car, I experienced many electrical problems, transmission problems, tire problems, & problems with my air conditioner/ heat. Over a 1 years later, my car has been back & forth at the hbl tysons corner, va & mb annapolis, md svc cntr over 40 times for the same reoccurring electrical problems. The electrical problems are becoming worse B/C the car freezes; the steering wheel malfunctions & locks upon starting the car & sometimes, while in motion; in addition to other malfunctions involving: Seat belt, seat head rest, headlights, tail lights, rear fog lights, license plate lights, windshield wipers; heat/air conditioner, SRS, & airbag deployment. I'm paying a car note & I barely have my car B/C the svc. Cntrs have my car for 2-3 weeks at a time B/C they can't fix it. I've even been told by them that my particular car is too intricate to fix. I've contacted mb corporate in montvale, NJ via telephonically & correspondence, to elevate several complaints, but, my last 2 complaints were to no avail B/C I heard nothing from them as of yet. I keep all of my receipts from each time I've dropped my car off & I'm ready to pursue a lawsuit. In fact, I've contacted better business bureau, your Agency, & several lawyers B/C I've recently discovered via a class action suit, that the year, make, & model of my car is involved in a nat'L recall where a faulty valve w/I the heat/air conditioner, causes a build-up of debris & water, which leaks into the electrical system, causing it to malfunction & shut down. Help me B/C it's obvious the car is unfixable and too dangerous to drive. According to the class action, these problems pre-existed before I bought the car and mb was aware of them prior to selling the car.

- Severn, MD, USA

problem #2

Nov 262008

CLK320 6-cyl

  • 30,155 miles
The contact owns a 2004 Mercedes Benz Clk320. When the contact sat down and started the vehicle, the arm extenders came forward and the seat belt did not move as a result. The contact was informed that new arm extenders were needed. When the vehicle is turned off, the arm extenders stay in one place. The contact stated that the cause of the failure may be electrical. The failure and current mileages were 30,155. Updated 01/08/09 the consumer stated the problem was fixed at a repair shop. The repairman had to pull the seat belt retractors apart to get it to operate. Updated 01/09/09.

- Sherman Oaks, CA, USA

problem #1

May 262004

CLK320 4-cyl

  • Automatic transmission
  • 1 miles
New 2004 C230K coupe. Drivers seat had slight rocking motion forward and back from the day of purchase. Notified dealer - said was normal. Rocking motion got worse and again notified dealer at 5000 miles on odometer. Dealer said seat adjuster was coming loose from seat frame, apparently the bolts had "wallowed out" in the holes and the two pieces could have come apart from each other. My worry was that in the event of an accident it could have separated and a serious injury or death could have occured since the part I was sitting in was no longer attached to the frame of the car...seatbelts, airbags, etc would have been totally useless. Dealer ordered new seat adjuster and attached it to seat frame.

- Dunwoody, GA, USA