2.2

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
73,000 miles

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problem #1

Dec 102017

CLS550

  • 73,000 miles
I recently purchased a vehicle from the name dealership online. The vehicle power steering malfunctions within approx. 20 mins after vehicle is driven rendering the vehicle unsafe for operation. I was told by the seller and dealership... text message saved, that they stand behind their products and that the vehicle being sold online had no problems and pass all required used car inspections, carfax to be in good working order. I reside in ms, searched online some time prior to buying. I read the dealership reviews which were satisfactory until I later, after I paid, found some concerning remarks after the transaction but prior to delivery. I was not able to inspect the vehicle, test drive or given a reason satisfaction guarantee after reception. I did not receive items as described but was informed they would be delivered but they have not til this date. I've reached out dozens of times to the dealership for resolution without any return calls or messages from them. My issue lays here, if a buyer purchases a vehicle online, they should be afforded some conditions of a satisfactory purchase of at least 30 days... I wasn't even given one, the very next day after receiving the vehicle... I noted minor vehicle body damage, not disclosed and other prior requests paid for not delivered, to be later disclosed if necessary. The very next day, within 24 hours after delivery, the vehicle power steering malfunctions within approx. 20 mins after vehicle is driven rendering the vehicle unsafe for operation. The repair is what I've tried to resolve however, my seller at atlanta autos, dwayne howell, whom quickly acceptable my bank draft and even made me wait until it cleared before arranging delivery has yet to return any of my communications via text, calls or even email. The business manager, greg miles the same.

- Gulfport, MS, USA