8.3

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
4,000 miles

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problem #3

Jan 012018

E350 6-cyl

  • miles
SINCE WE HAVE HAD THIS VEHICLE (2017) WE HAD COME TO HEAR A LOUD CRACKING OF THE PANO ROOF WHEN TURNING (SAY FROM A GAS STATION OR SIDE SHOP) AND OVER THE YEARS IT HAS BECOME LOUDER AND LOUDER UNTIL IT IS CONSTANT. IT IS SUCH THAT WE HEAR IT ALL THE TIME IN WARM/HOT WEATHER (LIKE NOW, AT THE TIME OF REPORTING); DISCUSSIONS AND RESEARCH HAS TOLD US IT IS A SERIOUS PROBLEM IN THAT THE ROOF COULD GIVE WAY (ALBEIT, EXPLODE?). ARE THEIR ANY TSB BULLETINS ON THIS ISSUE? THANK YOU FOR YOUR CONSIDERATION OF THIS MATTER. BEST REGARDS, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Alexandria, VA, USA

problem #2

Jul 012019

E350 6-cyl

  • miles
Pano roof creaks and pops when driving; before it was just on turns not (esp. Summer in usa) it is all the time. Research and discussions say that the roof panel could explode. Is there a tsb on this or a recall? we have owned this vehicle since 2017 and for past three years it has become a constant concern. Thank you for your consideration of this request.

- Alexandria, VA, USA

problem #1

Feb 102016

E350

  • 12,000 miles
Exploding front panoramic rood glass panel part # 212-780-11-21 sliding rood panel. Driving down highway road 50 mile an hour no rocks or other cars. Window panel exploded like hearing a gun shot sound. Window is in approximately a million small pieces. Inside temperature 75 degrees, outside 20 degrees F. no injuries. Repair cost $1,500 usd

- Anchorage, AK, USA