Technical Service Bulletins (TSBs) for the 2020 E350 are official communications between Mercedes-Benz & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.

    STEERING

    • TSB #LI46.10-P-077314

      Date Announced:
      JAN 24, 2024
      NHTSA ID:
      #10249495

      Noises in the steering column area when steering. Under analysis. Check which area of the steering column the noises occur in. Read More »

    • TSB #LI46.10-P-077313

      Date Announced:
      JAN 24, 2024
      NHTSA ID:
      #10249482

      The steering wheel generates grinding noises between the steering wheel and steering column switch module during steering maneuvers See example file in the attachments area: Lenkrad-Schleifger??A?usch_SteeringWheel-GrindingNoises. Read More »

    • TSB #LI46.15-P-071669

      Date Announced:
      MAR 01, 2023
      NHTSA ID:
      #10233783

      Complaint Loads induced at the steering wheel through pushing and pulling actions may cause creaking and cracking noises in the mechanical steering column. Read More »

    • TSB #LI46.15-P-063353

      Date Announced:
      DEC 01, 2022
      NHTSA ID:
      #10228807

      Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function). Cause Height adjustment moves to the top/bottom limit stop and jams. Read More »

    • TSB #LI46.15-P-063353

      Date Announced:
      SEP 12, 2022
      NHTSA ID:
      #10222461

      Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function). Cause Height adjustment moves to the top/bottom limit stop and jams. Read More »

    • TSB #LI46.15-P-063353

      Date Announced:
      JUL 14, 2022
      NHTSA ID:
      #10217157

      Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function). Cause Height adjustment moves to the top/bottom limit stop and jams. 1. Read More »

    • TSB #LI46.11-P-071594

      Date Announced:
      MAR 19, 2021
      NHTSA ID:
      #10191272

      Steering wheel heater and/or Distronic cannot be activated. Remedy: Update software for steering wheel electronics control unit ("N 135 - Steering wheel electronics (LRE)"). Read More »

    • TSB #LI46.10-P-072605

      Date Announced:
      MAR 10, 2021
      NHTSA ID:
      #10191285

      V5 SuperSport Steering Wheel - Grinding Noise Read More »

    • TSB #LI46.15-P-071669

      Date Announced:
      SEP 16, 2020
      NHTSA ID:
      #10181128

      Cracking/Creaking Noises Coming From The Area Of The Mechanical Steering Column Read More »

    SUSPENSION

    • TSB #LI32.25-P-076956

      Date Announced:
      OCT 12, 2023
      NHTSA ID:
      #10244735

      Wheezing noises from the front shock absorbers when passing over surface undulations and rough road. The noises may become more conspicuous with warm damper oil. The flow noises of the damper oil are currently being analyzed. Read More »

    • TSB #LI32.25-P-066246

      Date Announced:
      JUL 11, 2022
      NHTSA ID:
      #10217154

      Complaint Thumping noise on rear axle shock absorber on rough road. Cause Until now the rear axle shock absorber support bushing was only available together with the rear axle shock absorber as a replacement part. Read More »

    SUSPENSION:FRONT:SHOCK ABSORBER

    • TSB #LI32.25-P-076956

      Date Announced:
      OCT 12, 2023
      NHTSA ID:
      #10244735

      Wheezing noises from the front shock absorbers when passing over surface undulations and rough road. The noises may become more conspicuous with warm damper oil. The flow noises of the damper oil are currently being analyzed. Read More »

    BRAKES (PWS)

    • TSB #LI54.18-P-067550

      Date Announced:
      MAY 27, 2022
      NHTSA ID:
      #10213051

      Complaint ESPA?, BAS, PRE-SAFEA?, HOLD function, Hill-Start Assist and ESPA? trailer stabilization are unavailable. Also the adaptive brake lights, Adaptive Brake Assist and/or ATTENTION ASSIST may be unavailable. Read More »

    SERVICE BRAKES, HYDRAULIC

    • TSB #LI42.47-P-067502

      Date Announced:
      DEC 09, 2020
      NHTSA ID:
      #10186135

      If the customer brakes sharply from a speed of > 30mph, without ABS intervention, there is a single cracking noise from the area of the ESP hydraulic unit Read More »

    ENGINE (PWS)

    • TSB #LI54.30-P-070482

      Date Announced:
      JUN 18, 2020
      NHTSA ID:
      #10177561

      The check engine indicator light in the instrument cluster may be illuminated with one of the following fault codes: P261029, P02FF85, or P02FF02 stored in the engine control unit (N3/10). Read More »

    • TSB #LI54.30-P-070482

      Date Announced:
      MAY 19, 2020
      NHTSA ID:
      #10176663

      Check engine indicator light active and fault code P261029/P02FF85/P02FF02 stored in engine control unit Read More »

    ENGINE AND ENGINE COOLING

    • TSB #LI07.70-P-070763

      Date Announced:
      NOV 17, 2023
      NHTSA ID:
      #10246281

      Fault code P06DA00 is found current or stored in engine control unit. Check engine light may be activated. Read More »

    • TSB #ELW -Intake Line

      Date Announced:
      SEP 22, 2023
      NHTSA ID:
      #10243565

      In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA (a??MBUSAa??) is extending the coverage for the intake line assembly on your ... Read More »

    • TSB #LI18.00-P-073137

      Date Announced:
      JAN 04, 2022
      NHTSA ID:
      #10207183

      Complaint Sporadic warning message in instrument cluster "Engine oil pressure stop switch off vehicle" (or similar) is shown in red on vehicles with low mileage. Cause Directional control valve may stick. Read More »

    • TSB #SC- 202110017

      Date Announced:
      DEC 17, 2021
      NHTSA ID:
      #10206080

      The exhaust gas cleaning information label does not correspond to currently valid specifications. It is therefore possible that the emission classification given on the information label may not correspond to the certified classification. Read More »

    • TSB #LI09.00-P-074093

      Date Announced:
      DEC 08, 2021
      NHTSA ID:
      #10206077

      "MY15+ M278 and M157 Equipped Vehicles with Fault Code ""P023400 a?? Boost Pressure is Too High"" " Read More »

    ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL

    ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SEALS/GASKETS

    ENGINE AND ENGINE COOLING:COOLING SYSTEM

    • TSB #LI20.10-P-072886

      Date Announced:
      APR 20, 2021
      NHTSA ID:
      #10195221

      with engine M17x the ME Control Unit: "The Coolant Temperature is Below the Specified Temperature" Read More »

    ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY

    FUEL SYSTEM, GASOLINE

    • TSB #LI8860P073470

      Date Announced:
      AUG 11, 2021
      NHTSA ID:
      #10205814

      Fuel filler flap opens slowly/switch flashes/tank is bleeding instrument cluster warning Read More »

    FUEL SYSTEM, GASOLINE:STORAGE

    • TSB #LI8860P073470

      Date Announced:
      AUG 11, 2021
      NHTSA ID:
      #10205814

      Fuel filler flap opens slowly/switch flashes/tank is bleeding instrument cluster warning Read More »

    POWER TRAIN

    • TSB #LI2700P073532

      Date Announced:
      AUG 25, 2021
      NHTSA ID:
      #10205785

      If TRANSMISSION 725.1 9G TRONIC FACELIFT exhibits any "shift quality" concerns, vared diagnosis procedures are available to you for selected vehicle model series with STAR3 architecture, Read More »

    • TSB #LI27.00-P-060741

      Date Announced:
      AUG 24, 2020
      NHTSA ID:
      #10179949

      Shifting complaints and transmission fault codes in vehicles with transmission 725.0 Read More »

    POWER TRAIN:AUTOMATIC TRANSMISSION

    • TSB #LI54.30-P-070482

      Date Announced:
      JUN 18, 2020
      NHTSA ID:
      #10177561

      The check engine indicator light in the instrument cluster may be illuminated with one of the following fault codes: P261029, P02FF85, or P02FF02 stored in the engine control unit (N3/10). Read More »

    • TSB #LI2700P0647671

      Date Announced:
      AUG 26, 2016
      NHTSA ID:
      #10205156

      Intial startup not possible after replacement of transmisson 725.0 or of electrohydraulic controller unit. Read More »

    ELECTRICAL SYSTEM

    • TSB #OTA - 20240402

      Date Announced:
      APR 26, 2024
      NHTSA ID:
      #10253703

      This is to notify you of the Service Campaign OTA update for the MBUX system software in 750,313 Model Year (MY) MY19-24 A-Class, CLA, CLS, E-Class, EQB, GLA, GLB, GLC, GLE, GLS, GT 4-door (177, 118, 257, 213, 238, 243, 247, 253,167, 290 ... Read More »

    • TSB #LI82.60-P-077553

      Date Announced:
      FEB 23, 2024
      NHTSA ID:
      #10251356

      The radio station favorites list is no longer present after bus idle Saving process during download Perform software update in control unit HU6 in the head unit (A26/17) to version E871.1 (A 247 904 53 00). Read More »

    • TSB #OTA-24240201

      Date Announced:
      FEB 09, 2024
      NHTSA ID:
      #10251176

      Mercedes-Benz AG (??A???A???A?MBAG??A???A???A?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY20-23 A-Class, C-Class, CLA, CLS, E-Class, GLA, GLB, GLC, GLE, GLS, AMG GT, S-Class (177, 205, 118, 257, 213, ... Read More »

    • TSB #NCU-OTAcommNoMMC

      Date Announced:
      JAN 18, 2024
      NHTSA ID:
      #10249726

      Mercedes-Benz AG (??A?A?MBAG??A?A?), the manufacturer of Mercedes-Benz, has determined that in certain MY 2017-2021 C-Class, CLA, CLS, E-Class, GLC, GLE, GLS, AMG GT, S-Class, SL, and SLC (205, 117, 257, 213/238, 253, 166/292, ... Read More »

    • TSB #CL-CommMod

      Date Announced:
      JAN 05, 2024
      NHTSA ID:
      #10249740

      Dear Mercedes-Benz Owner: On behalf of Mercedes-Benz USA, LLC (MBUSA), thank you for being a part of the Mercedes-Benz family. We hope that you??A?A?re enjoying your vehicle. Read More »

    • TSB #OTA-Comm Mod SW

      Date Announced:
      DEC 07, 2023
      NHTSA ID:
      #10248195

      Mercedes-Benz AG (??A?A?MBAG??A?A?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY19-23 A-Class, C-Class, CLA, CLS, E-Class, EQB, G-Class, GLA, GLB, GLC, GLE, GLS, AMG GT, S-Class (177, 205, 118, 257, 213, ... Read More »

    • TSB #OTA-Head Unit SW

      Date Announced:
      DEC 01, 2023
      NHTSA ID:
      #10248203

      Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY19-23 A-Class, CLA, CLS, E-Class, EQB, GLA, GLB, GLC, GLE, GLS, AMG GT (177, 118, 257, 213, 238, 243, 247, 253,167, 290 platform) vehicles, the ... Read More »

    • TSB #LI82.85-P-076800

      Date Announced:
      OCT 10, 2023
      NHTSA ID:
      #10244837

      The "SOS nonfunctional" message appears sporadically in the instrument cluster of the vehicle. The fault code B129C00 is stored in the control unit log. Read More »

    • TSB #NCU-HU SW Update

      Date Announced:
      AUG 28, 2023
      NHTSA ID:
      #10241527

      Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2018-2023 C-Class, EQE, EQE SUV, EQS, EQS SUV, GLC, GLE and S-Class (206, 295, 294, 297, 296, 254, 167 and 223 platform) ... Read More »

    • TSB #LI82.85-P-076799

      Date Announced:
      AUG 18, 2023
      NHTSA ID:
      #10241790

      The Mercedes me connect services cannot be activated. The remote status data does not update. Error in N112/9 - control unit for telematics services (HERMES). Read More »

    • TSB #NCU-2023060003

      Date Announced:
      JUN 15, 2023
      NHTSA ID:
      #10238437

      Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (a??MYa??) 2016 a?? 2021 C-Class (205 platform), E-Class (213 platform) and GLC (253 platform) vehicles, the air conditioning ... Read More »

    • TSB #LI82.85-P-075375

      Date Announced:
      JUN 09, 2023
      NHTSA ID:
      #10238424

      In the MBUX weather app, the temperature is displayed in the wrong unit (Fahrenheit instead of A?C, or vice versa). Read More »

    • TSB #LI72.20-P-075746

      Date Announced:
      JAN 05, 2023
      NHTSA ID:
      #10231032

      Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Read More »

    • TSB #LI82.60-P-075292

      Date Announced:
      SEP 08, 2022
      NHTSA ID:
      #10222481

      Complaint Customer states after a bus sleep the SiriusXM category changes from "My Favorites" to "All Stations" or a different category. Read More »

    • TSB #LI82.85-P-075044

      Date Announced:
      JUL 08, 2022
      NHTSA ID:
      #10217163

      Complaint The Apple Carplay interface cannot be controlled via the center console touchpad or the right-hand steering wheel touchpad. Read More »

    • TSB #LI54.10-P-071499

      Date Announced:
      MAR 31, 2022
      NHTSA ID:
      #10209877

      Complaint The result from the XENTRY battery test does not match the current state of the battery. Cause The XENTRY battery tester uses the stored on-board electrical system data in the SAM module to access the health of the 12 volt ... Read More »

    • TSB #LI82.85-P-069961

      Date Announced:
      FEB 24, 2022
      NHTSA ID:
      #10208745

      Complaint The following complaints may be noted by the customer: a?? Upon selecting navigation, the central display may show the following message: "Map data does not match with your system. Read More »

    • TSB #LI68.05-P-060306

      Date Announced:
      JAN 27, 2022
      NHTSA ID:
      #10207198

      Complaint The garage door hand transmitter cannot be initialized with the integrated garage door opener in the inside rearview mirror. Cause 1. Read More »

    • TSB #LI68.05-P-060307

      Date Announced:
      JAN 09, 2022
      NHTSA ID:
      #10207199

      Complaint The range of the integrated garage door opener (GTO) is too short. Cause 1. Vehicles equipped with infrared windows and/or a heated windshield may suffer from complaints involving low transmission power. 2. Read More »

    • TSB # LI82.85-P-06996

      Date Announced:
      DEC 02, 2021
      NHTSA ID:
      #10206067

      MBUX multimedia system: Map data does not match with your system/the navigation system cannot be activated Read More »

    • TSB #LI54.10-P-06968

      Date Announced:
      DEC 01, 2021
      NHTSA ID:
      #10206063

      "Functional impairment of 48 V on-board electrical system " Read More »

    • TSB #LI8285P073418

      Date Announced:
      AUG 24, 2021
      NHTSA ID:
      #10205813

      On vehicles with code 077 HERMES dummy module the following functions are restricted, unavailable. Read More »

    • TSB #LI80.57-P-072708

      Date Announced:
      MAR 24, 2021
      NHTSA ID:
      #10191271

      Engine switches off again when re-attempting Remote Start via Mercedes me App. This only occurs if the first Remote Start via the Mercedes me App was canceled and then started again. Read More »

    • TSB #LI54.65-P-072065

      Date Announced:
      MAR 17, 2021
      NHTSA ID:
      #10191274

      Park Assist warnings (e.g. acoustic/visual warnings from parking sensors) without obvious cause Read More »

    • TSB #LI27.00-P-072627

      Date Announced:
      MAR 16, 2021
      NHTSA ID:
      #10191278

      Fault in 12 V interlock circuit Read More »

    • TSB #LI27.35-P-072629

      Date Announced:
      MAR 12, 2021
      NHTSA ID:
      #10191279

      When ordering the electrohydraulic controller unit (EHS) using the part number stated on the EHS, the wrong parts may be ordered. Read More »

    • TSB #LI32.22-P-071495

      Date Announced:
      MAR 10, 2021
      NHTSA ID:
      #10191284

      Fault message in instrument cluster to drive at max. 50 mph Read More »

    • TSB #LI82.85-P-071394

      Date Announced:
      FEB 24, 2021
      NHTSA ID:
      #10189407

      In XENTRY diagnosis, the message "MBUX multimedia system control unit is defective (hard drive, internal fault)" appears while attempting to communicate with the MBUX multimedia system (A26/17) Read More »

    • TSB #LI54.10-P-069698

      Date Announced:
      FEB 19, 2021
      NHTSA ID:
      #10189404

      Complaint: Various causes are possible. The faults listed in the various causes do not all have to be present at all times. Some of these complaints may overlap. Read More »

    • TSB #LI54.10-P-069698

      Date Announced:
      DEC 17, 2020
      NHTSA ID:
      #10186140

      Functional impairment of 48 V on-board electrical system Read More »

    • TSB #LI54.30-P-072145

      Date Announced:
      DEC 10, 2020
      NHTSA ID:
      #10186141

      NTG5.5: Incorrect time shown on instrument cluster, COMAND display, and analog clock Read More »

    • TSB #LI54.65-P-072065

      Date Announced:
      DEC 09, 2020
      NHTSA ID:
      #10186142

      Unmotivated Reaction from Park Assist - model series 213 facelift / 238 facelift with option code 235 (active par- king assist) and option code 501 (surround view system) Read More »

    • TSB #LI32.22-P-071495

      Date Announced:
      JUL 20, 2020
      NHTSA ID:
      #10179951

      AIRMATIC Fault Message "Max 80 km/ h (50 mph) " In Instrument Cluster Read More »

    • TSB #LI54.10-P-069698

      Date Announced:
      JAN 28, 2020
      NHTSA ID:
      #10171655

      Functional impairment of 48 V on-board electrical system Read More »

    ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

    • TSB #LI82.85-P-076800

      Date Announced:
      OCT 10, 2023
      NHTSA ID:
      #10244837

      The "SOS nonfunctional" message appears sporadically in the instrument cluster of the vehicle. The fault code B129C00 is stored in the control unit log. Read More »

    • TSB #LI54.30-P-072145

      Date Announced:
      DEC 10, 2020
      NHTSA ID:
      #10186141

      NTG5.5: Incorrect time shown on instrument cluster, COMAND display, and analog clock Read More »

    • TSB #LI54.30-P-070482

      Date Announced:
      JUN 18, 2020
      NHTSA ID:
      #10177561

      The check engine indicator light in the instrument cluster may be illuminated with one of the following fault codes: P261029, P02FF85, or P02FF02 stored in the engine control unit (N3/10). Read More »

    • TSB #LI8210P0646411

      Date Announced:
      AUG 09, 2016
      NHTSA ID:
      #10205224

      Fault message in instrument cluster(B178392). Read More »

    ELECTRICAL SYSTEM:SOFTWARE

    • TSB #OTA-24240201

      Date Announced:
      FEB 09, 2024
      NHTSA ID:
      #10251176

      Mercedes-Benz AG (??A???A???A?MBAG??A???A???A?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY20-23 A-Class, C-Class, CLA, CLS, E-Class, GLA, GLB, GLC, GLE, GLS, AMG GT, S-Class (177, 205, 118, 257, 213, ... Read More »

    • TSB #NCU-HU SW Update

      Date Announced:
      AUG 28, 2023
      NHTSA ID:
      #10241527

      Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2018-2023 C-Class, EQE, EQE SUV, EQS, EQS SUV, GLC, GLE and S-Class (206, 295, 294, 297, 296, 254, 167 and 223 platform) ... Read More »

    • TSB #NCU-2023060003

      Date Announced:
      JUN 15, 2023
      NHTSA ID:
      #10238437

      Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (a??MYa??) 2016 a?? 2021 C-Class (205 platform), E-Class (213 platform) and GLC (253 platform) vehicles, the air conditioning ... Read More »

    • TSB #LI46.15-P-063353

      Date Announced:
      JUL 14, 2022
      NHTSA ID:
      #10217157

      Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function). Cause Height adjustment moves to the top/bottom limit stop and jams. 1. Read More »

    • TSB #LI54.30-P-070482

      Date Announced:
      JUN 18, 2020
      NHTSA ID:
      #10177561

      The check engine indicator light in the instrument cluster may be illuminated with one of the following fault codes: P261029, P02FF85, or P02FF02 stored in the engine control unit (N3/10). Read More »

    ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR

    • TSB #SC-2022010001

      Date Announced:
      FEB 25, 2022
      NHTSA ID:
      #10208670

      Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz, has produced certain MY 2021-2022 A-Class, CLS-Class, E-Class, GLA-Class, GLB-Class, GLE-Class, GLS-Class, and GT-Class (167, 177, 213, 247, 257, and 290 platform) ... Read More »

    ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:THERMAL MANAGEMENT:SENSOR/THERMOSTAT

    • TSB #LI20.10-P-072886

      Date Announced:
      APR 20, 2021
      NHTSA ID:
      #10195221

      with engine M17x the ME Control Unit: "The Coolant Temperature is Below the Specified Temperature" Read More »

    ELECTRICAL SYSTEM:PROPULSION SYSTEM:FUEL CELL

    • TSB #LI72.20-P-075746

      Date Announced:
      MAR 11, 2024
      NHTSA ID:
      #10252777

      Tailgate opens unintentionally. Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Read More »

    LIGHTING (PWS)

    • TSB #LI82.10-P-064766

      Date Announced:
      JUN 30, 2020
      NHTSA ID:
      #10177571

      Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Read More »

    EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES

    • TSB #LI82.10-P-064766

      Date Announced:
      JUN 30, 2020
      NHTSA ID:
      #10177571

      Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Read More »

    VISIBILITY

    • TSB #NCU-2023060003

      Date Announced:
      JUN 15, 2023
      NHTSA ID:
      #10238437

      Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (a??MYa??) 2016 a?? 2021 C-Class (205 platform), E-Class (213 platform) and GLC (253 platform) vehicles, the air conditioning ... Read More »

    VISIBILITY/WIPER (PWS)

    VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

    VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:ENGINE COOLANT HOSES AND FITTINGS

    STRUCTURE

    • TSB #LI72.20-P-075746

      Date Announced:
      MAR 11, 2024
      NHTSA ID:
      #10252777

      Tailgate opens unintentionally. Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Read More »

    • TSB #LI80.40-P-075378

      Date Announced:
      NOV 01, 2022
      NHTSA ID:
      #10227148

      Complaint The trunk lid is not latching into the closed position with the help of the trunk lid power closing function after the electric closing process. Read More »

    • TSB #LI5418P0646821

      Date Announced:
      AUG 17, 2016
      NHTSA ID:
      #10205194

      Firewall grommet on assembly partition wall leaky. Read More »

    STRUCTURE:BODY:DOOR

    STRUCTURE:BODY:TRUNK LID

    • TSB #LI72.20-P-075746

      Date Announced:
      MAR 11, 2024
      NHTSA ID:
      #10252777

      Tailgate opens unintentionally. Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Read More »

    STRUCTURE:BODY:HOOD

    • TSB #LI72.20-P-075746

      Date Announced:
      MAR 11, 2024
      NHTSA ID:
      #10252777

      Tailgate opens unintentionally. Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Read More »

    LATCHES/LOCKS/LINKAGES

    • TSB #LI72.20-P-075746

      Date Announced:
      JAN 05, 2023
      NHTSA ID:
      #10231032

      Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Read More »

    • TSB #LI80.40-P-075378

      Date Announced:
      NOV 01, 2022
      NHTSA ID:
      #10227148

      Complaint The trunk lid is not latching into the closed position with the help of the trunk lid power closing function after the electric closing process. Read More »

    TIRES

    SEATS

    • TSB #LI91.18-P-077075

      Date Announced:
      DEC 04, 2023
      NHTSA ID:
      #10248162

      Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.g. Read More »

    • TSB #LI91.25-P-071314

      Date Announced:
      JUN 16, 2020
      NHTSA ID:
      #10177555

      When the dynamic seat is activated, the tensioning straps on the seat backrest frame may creak. The tensioning straps are in contact with the seat backrest frame and as a result, a creaking noise may occur. Read More »

    ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)

    • TSB #LI42.47-P-067502

      Date Announced:
      DEC 09, 2020
      NHTSA ID:
      #10186135

      If the customer brakes sharply from a speed of > 30mph, without ABS intervention, there is a single cracking noise from the area of the ESP hydraulic unit Read More »

    LANE DEPARTURE

    BACK OVER PREVENTION

    • TSB #LI82.27-P-072402

      Date Announced:
      FEB 22, 2021
      NHTSA ID:
      #10189406

      If the exhaust flap is operated or the drive program is changed within 10 seconds of the engine being started, an audible humming noise may emit from the speakers. New sound amp (N40/3) software is currently in development. Read More »

    COMMUNICATION:MANUFACTURER TELEMATICS

    • TSB #LI82.85-P-075375

      Date Announced:
      JUN 09, 2023
      NHTSA ID:
      #10238424

      In the MBUX weather app, the temperature is displayed in the wrong unit (Fahrenheit instead of A?C, or vice versa). Read More »

    EQUIPMENT

    • TSB #LI82.85-P-076799

      Date Announced:
      AUG 18, 2023
      NHTSA ID:
      #10241790

      The Mercedes me connect services cannot be activated. The remote status data does not update. Error in N112/9 - control unit for telematics services (HERMES). Read More »

    • TSB #LI46.15-P-063353

      Date Announced:
      JUL 14, 2022
      NHTSA ID:
      #10217157

      Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function). Cause Height adjustment moves to the top/bottom limit stop and jams. 1. Read More »

    • TSB #LI32.25-P-066246

      Date Announced:
      JUL 11, 2022
      NHTSA ID:
      #10217154

      Complaint Thumping noise on rear axle shock absorber on rough road. Cause Until now the rear axle shock absorber support bushing was only available together with the rear axle shock absorber as a replacement part. Read More »

    • TSB #LI82.85-P-075044

      Date Announced:
      JUL 08, 2022
      NHTSA ID:
      #10217163

      Complaint The Apple Carplay interface cannot be controlled via the center console touchpad or the right-hand steering wheel touchpad. Read More »

    • TSB #LI18.00-P-073137

      Date Announced:
      JAN 04, 2022
      NHTSA ID:
      #10207183

      Complaint Sporadic warning message in instrument cluster "Engine oil pressure stop switch off vehicle" (or similar) is shown in red on vehicles with low mileage. Cause Directional control valve may stick. Read More »

    • TSB #LI20.20-P-073274

      Date Announced:
      JUL 08, 2021
      NHTSA ID:
      #10199660

      Coolant warning in instrument cluster - Leak in coolant line Read More »

    • TSB #LI82.85-P-068846

      Date Announced:
      JUL 06, 2021
      NHTSA ID:
      #10199654

      "Free browsing, Internet access via Wi-Fi hotspot and Internet radio nonfunctional" Read More »

    • TSB #LI82.10-P-064766

      Date Announced:
      JUN 30, 2020
      NHTSA ID:
      #10177571

      Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Read More »

    • TSB #LI54.30-P-070482

      Date Announced:
      JUN 18, 2020
      NHTSA ID:
      #10177561

      The check engine indicator light in the instrument cluster may be illuminated with one of the following fault codes: P261029, P02FF85, or P02FF02 stored in the engine control unit (N3/10). Read More »

    • TSB #LI91.25-P-071314

      Date Announced:
      JUN 16, 2020
      NHTSA ID:
      #10177555

      When the dynamic seat is activated, the tensioning straps on the seat backrest frame may creak. The tensioning straps are in contact with the seat backrest frame and as a result, a creaking noise may occur. Read More »

    • TSB #LI82.85-P-069555

      Date Announced:
      DEC 23, 2019
      NHTSA ID:
      #10170544

      NTG5.5: High-frequency noise emitted from center speaker after door is opened Read More »

    • TSB #LI72.20-P-070556

      Date Announced:
      NOV 14, 2019
      NHTSA ID:
      #10169586

      EASY-Pack liftgate does not fully open Read More »

    EQUIPMENT:ELECTRICAL

    • TSB #LI8270P071024

      Date Announced:
      AUG 27, 2021
      NHTSA ID:
      #10205803

      The mobile phone address book may not be transferred completely to the multimedia system COMAND, Audio 20, or MBUX. Read More »

    • TSB #LI8285P073387Ver

      Date Announced:
      AUG 27, 2021
      NHTSA ID:
      #10205812

      The customer may note that the Dashcam feature is inoperable with one of the following complaints. Read More »

    • TSB #LI8200P073331

      Date Announced:
      AUG 10, 2021
      NHTSA ID:
      #10205801

      Intermittently after bus sleep the lower control panel LCP and upper control panel UCP may be panel UCP may be inoperable. Read More »

    • TSB #LI8270P073025

      Date Announced:
      AUG 09, 2021
      NHTSA ID:
      #10205804

      Insufficient charging or no wireless charging with iPhone 12. Read More »

    • TSB #LI8285P073387Ver

      Date Announced:
      AUG 09, 2021
      NHTSA ID:
      #10205811

      The customer may note that the Dashcam feature is inoperable with one of the following complaints. Read More »

    • TSB #LI8285P073387Ver

      Date Announced:
      AUG 03, 2021
      NHTSA ID:
      #10205810

      The customer may note that the Dashcam feature is inoperable with one of the following complaints. Read More »

    • TSB #LI8285P073387Ver

      Date Announced:
      AUG 02, 2021
      NHTSA ID:
      #10205809

      The customer may note that the Dashcam feature is inoperable with one of the following complaints: Read More »

    • TSB #LI82.70-P-071024

      Date Announced:
      JUN 25, 2020
      NHTSA ID:
      #10177565

      The mobile phone address book is not transferred completely to the multimedia system (COMAND or MBUX). In some cases, the call list shows just the telephone numbers but no names. Read More »

    • TSB #LI8270P0647261

      Date Announced:
      AUG 22, 2016
      NHTSA ID:
      #10205235

      Cellular telephone; Voice control system. Read More »

    • TSB #LI8285P064051

      Date Announced:
      MAY 09, 2016
      NHTSA ID:
      #10205243

      Central display: Malfunctions temporarily. Read More »

    EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

    • TSB #LI82.60-P-077553

      Date Announced:
      FEB 23, 2024
      NHTSA ID:
      #10251356

      The radio station favorites list is no longer present after bus idle Saving process during download Perform software update in control unit HU6 in the head unit (A26/17) to version E871.1 (A 247 904 53 00). Read More »

    • TSB #LI82.85-P-068846

      Date Announced:
      JUL 06, 2021
      NHTSA ID:
      #10199654

      "Free browsing, Internet access via Wi-Fi hotspot and Internet radio nonfunctional" Read More »

    EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

    • TSB # LI82.85-P-06996

      Date Announced:
      DEC 02, 2021
      NHTSA ID:
      #10206067

      MBUX multimedia system: Map data does not match with your system/the navigation system cannot be activated Read More »

    • TSB #LI8285P069961

      Date Announced:
      AUG 30, 2021
      NHTSA ID:
      #10205806

      Upon selecting navigation, the central display may show the following message: "Map data does not match with your system. Please insert a medium containing the corresponding map data". the navigation menu cannot be opened. Read More »

    • TSB #LI8285P0647278

      Date Announced:
      APR 09, 2018
      NHTSA ID:
      #10205246

      Vehicle positioning inaccurate/implausible. Read More »

    • TSB #LI8285P064727Ver

      Date Announced:
      NOV 30, 2016
      NHTSA ID:
      #10205245

      Vehicle positioning inaccurate/implausible. Read More »

    • TSB #LI8285P0647651

      Date Announced:
      AUG 25, 2016
      NHTSA ID:
      #10205247

      Traffic information service and posibly the voice control, nonfunctional after navigation software update. Read More »

    • TSB #LI8285P0647271

      Date Announced:
      AUG 23, 2016
      NHTSA ID:
      #10205244

      Vehicle positioning inaccurate/implausible. Read More »

    EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

    • TSB #LI82.85-P-075375

      Date Announced:
      JUN 09, 2023
      NHTSA ID:
      #10238424

      In the MBUX weather app, the temperature is displayed in the wrong unit (Fahrenheit instead of A?C, or vice versa). Read More »

    EQUIPMENT:OTHER:LABELS

    EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

    EQUIPMENT ADAPTIVE/MOBILITY

    • TSB #LI82.85-P-068846

      Date Announced:
      JUL 06, 2021
      NHTSA ID:
      #10199654

      "Free browsing, Internet access via Wi-Fi hotspot and Internet radio nonfunctional" Read More »

    • TSB #LI20.10-P-072886

      Date Announced:
      APR 20, 2021
      NHTSA ID:
      #10195221

      with engine M17x the ME Control Unit: "The Coolant Temperature is Below the Specified Temperature" Read More »

    • TSB #LI72.10-P-068218

      Date Announced:
      JUL 20, 2020
      NHTSA ID:
      #10178729

      Hold detent for front door hinges Read More »

    • TSB #LI91.25-P-071314

      Date Announced:
      JUN 16, 2020
      NHTSA ID:
      #10177555

      When the dynamic seat is activated, the tensioning straps on the seat backrest frame may creak. The tensioning straps are in contact with the seat backrest frame and as a result, a creaking noise may occur. Read More »

    EQUIPMENT:APPLIANCE:AIR CONDITIONER

    EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS

    • TSB #LI82.85-P-071394

      Date Announced:
      FEB 24, 2021
      NHTSA ID:
      #10189407

      In XENTRY diagnosis, the message "MBUX multimedia system control unit is defective (hard drive, internal fault)" appears while attempting to communicate with the MBUX multimedia system (A26/17) Read More »

    UNKNOWN OR OTHER

    • TSB #LI82.85-P-075375

      Date Announced:
      JUN 09, 2023
      NHTSA ID:
      #10238424

      In the MBUX weather app, the temperature is displayed in the wrong unit (Fahrenheit instead of A?C, or vice versa). Read More »

    • TSB #LI2700P0647671

      Date Announced:
      AUG 26, 2016
      NHTSA ID:
      #10205156

      Intial startup not possible after replacement of transmisson 725.0 or of electrohydraulic controller unit. Read More »

    • TSB #LI1830P0597123

      Date Announced:
      AUG 05, 2016
      NHTSA ID:
      #10205154

      Gasket may settle causing a slight oil leak. Read More »