10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
1,630 miles

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problem #2

Mar 212022

E550

  • miles
I was driving in the Dallas area at highway speed (approx 70mph) during rush-hour traffic when a crackling sound presented in the dashboard area from what appeared to be the sound system (Harmon Kardon surround system). This was immediately followed by the unmistakable smell of burning plastic or something similar. Smoke coming from the center speaker in the dashboard followed subjecting car occupants to potentially hazardous smoke and chemicals resulting from the fire.All signs suggested an electrical fire which was alarming considering this occurred at highway speed. Turning off the sound system did not stop the issue. My safety and that of others on the highway were put at risk because a fire of unknown origin occurred while driving at highway speeds. No accident occurred. Further exploration of the issue from a safe area off of the highway confirmed the following: 1) possible electrical fire emanating from the center speaker of the dashboard 2) center speaker was damaged and appeared melted 3) the only way to stop the fire was to remove the fuse powering the sound amplifier which allowed the car to be driven to the local Mercedes Benz dealer/repair center The car was inspected by the local Mercedes Benz dealer who confirmed: 1) the center speaker was damaged and not repairable 2) the cause of the problem was a "shorted" and otherwise faulty amplifier. 3) the cost to replace the speaker estimated over $400 4) the cost to replace the amplifier estimated over $2700 There are no safety recalls on this particular issue. However, an investigation of the matter on NHTSA and Mercedes Benz user groups has identified numerous occurrences of a similar nature in the 2014 "e" class vehicles. The amplifier, which was confirmed to be the cause of the fire, would appear to have a documentable and reproduceable fault which: 1) presents a safety hazard to owners/drivers of the vehicle, 2) puts other drivers as risk drivers, 3) subjects vehicle occupants to hazardous fumes

- Plano, TX, USA

problem #1

Aug 052014

E550

  • 3,260 miles
Started ignition, idle for about 3 mins warming up the engine. Preped to leave to current designation. Reverse, pulling out to the right I turn my steering wheel all the way to the right, car shuts off, all lights appear on the dash. Turn off and restarted. And continue to drive in reverse repeating the steering to the right... car stalls again.... I finally make it home because I was not sure if the car was safe to drive. I parked, turned all the way to the right made a weird idle noise maybe 4X louder then standard but deeper. And boom stalls. I don't want to take it to the dealer ship as they will play games with my previous car they made me pay for the recall I never knew about! if any one else has this problem don't make full right turns on the steering.

- Bronx, NY, USA