10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
5,500 miles

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problem #2

Dec 042021

GLA250

  • miles
On December 4th 2021, while driving my airbags deployed without warning or notice. On a normal day at this time I would be traveling on the highway. The impact of the airport was so intense it stunned me and I thought another vehicle made impact. The chemicals of the airbag got al over my clothes, skin, and the interior. The steering column was sent to Germany for review and it was determined it was a technical issue that was not my fault However, in a different circumstance this could have caused a severe problem fatal collision woth another vehicle or object if I was traveling at a greater rate of speed. At the time of deployment I was traveling under 20mph. I did notice a warning lamp just a couple of hours prior to its deployment and called Mercedes to schedule a service to look into it. Approx 3 hours later the airbag deployed. The components in the steering wheel flew out causing damage to the interior of the vehicle and if it made contact with me could have cut me as well. I had discomfort from the chemical as a result of it getting all over my clothes, hair and skin. I was bruised and mentally impacted. I drive with the fear an airbag can deploy at any time in any vehicle I'm traveling in and cause me or my daughter bodily harm, damage or death

- Houston, TX, USA

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problem #1

Aug 072020

GLA250

  • 11,000 miles
The contact was leasing the 2019 Mercedes Benz Gla250. The contact stated that while stopped she attempted to shift to park however, the vehicle shifted into reverse as she crashed into an unknown object. The contact stated that the vehicle then went into drive at crashed into a truck. The side air bags deployed but not the air bag in the steering wheel. The contact sustained bruising to the chest that required medical attention. The contact stated that the fire department arrived first and a police report was filed. The vehicle was towed to a police tow lot and then towed to an insurance lot where the insurance company deemed the vehicle as total loss. The manufacturer was made aware of the failure. The failure mileage was approximately 11,000.

- Fayetteville, NC, USA

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