10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 2,556 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Vehicle shut off on busy highway. Engine shut off. Electrical/ computer system malfuncitoned. Vehicle would not start back up again
- New York, NY, USA
Vehicle key-less entry locked out the driver and passenger with keys inside the vehicle while parked. Talked to other Mercedes Glc300 owners and they are experiencing same issue. This happened late at night with my wife and 7 year old daughter in a high crime area while I was out of town. Mercedes roadside assistance charged us $99.95 to unlock vehicle. This is a life threatening defect and should be acknowledged and addressed by Mercedes immediately.
- San Antonio, TX, USA
The contact owns a 2017 Mercedes Benz Glc300. The contact received notification of NHTSA campaign number: 17V114000 (electrical system, engine and engine cooling) however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called westminster Mercedes Benz dealer, located on 10391 westminster blvd, westminster, co 80020, where it was informed that the recall was pending and the remedy part was not available for the repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms part not available.
- Boulder, CO, USA
The contact owns a 2017 Mercedes-Benz Glc300. The contact received notification of NHTSA campaign number: 17V114000 (electrical system, engine and engine cooling). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Zt motors in fort walton beach, Florida was contacted about the recall twice and stated that the parts were unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Miramar Beach, FL, USA
The contact owns a 2017 Mercedes Benz Glc300. The contact received notification of NHTSA campaign number: 17V114000 (electrical system, engine and engine cooling) however, the part for the recall repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced any failure. The contact contacted the merecedez Benz of florence dealer who informed the contact that the parts for the repair were not available. The manufacturer was made aware of the issue and informed the contact that parts were not available and the vehicle was safe to use. VIN tool confirms remedy not yet available.
- Sumter, SC, USA
The contact owns a 2017 Mercedes-Benz Glc300. The contact stated that NHTSA campaign number: 17V114000 (electrical system, engine and engine cooling) exceeded a reasonable amount of time for repair. The contact received the recall notification in March of 2017. The dealer and manufacturer were not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.
- San Diego, CA, USA
The contact owns a 2017 Mercedes-Benz Glc300. The contact received notification of NHTSA campaign number: 17V114000 (electrical system, engine and engine cooling). The manufacturer was unable to provide a specific time frame for the parts to arrive for the recall repair. The dealer was not contacted the contact had not experienced a failure. VIN tool confirms parts not available. Updated 08/23/17
- Sherwood, OR, USA
The engine suddenly went up in flames while driving, my wife switched off the ignition and go out of the car. There was a big hole and Mercedes authorized dealer siad this is a catastrophic event. This car is new purchased on October 31st 2016 mb says they will replace the engine as it is in warranty, but sentimentally we are so upset, if the fire would have caught on to gas tank. Please suggest. Vehicle was in motion and she was driving at less than 30 miles per hour when she noticed burning smell and immeditely fumes were coming from the ac vents. Please suggest our options in this case
- Cedar Park, TX, USA
- San Diego, CA, USA