10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 3,335 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Our 2016 Mercedes Gle350 4matic SUV first had problem on Oct 11. My wife was driving the vehicle when the engine shut down when my wife was turning in the middle of an intersection and would not start back up. She was stuck in the middle of the intersection for about 3 mins and was able to start and drive to a restaurant where it cut off and would not start anymore. We had it towed to rbm of alpharetta. They stated that the fuel control sensor failed and needed to be replaced. We left the vehicle with them. My wife and I was not able to pick up the vehicle October 19th because we were traveling. The vehicle has been parked in our garaged since until October 26 where my wife encountered the same issue again when picking up our son at the local elementary school. The vehicle cut off while turning out of the school parking lot and would not start again. This is a huge safe hazard. What if a semi-truck was crossing the intersection, they would have not been able to stop in time? I have read many other owners of this same vehicle on this site with the same issue. Again we had it towed to rbm of alpharetta and now they are stating that water had entered the area where the fuel control sensor is located. Mercedes technicians are the only people that have been in that area of the vehicle and we have never have water leakage in any area of this vehicle and they were the last to wash the vehicle. If this was the case, why wasn't this brought up when the problem first occurred. Just by using deductive reasoning, none of this make any sense. Mercedes is a premium brand. Something simple as weather stripping last longer than 2 years. This really needs to be investigated before someone is hurt or killed. A brand like Mercedes need to be honest and have integrity to keep trust and loyalty with their customers.
- Cumming, GA, USA
Driver pulled into parking spot. While car was stopped, and the driver attempted to put the vehicle in 'park', while pressing the brake, the car violently jumped forward two times, at an extreme speed, and would not disengage. Transmission display (P, R, N, D) was flashing and vehicle caused injury to the driver and child.
- Sherman Oaks, CA, USA
- Bronx, NY, USA