The contact owns a 2014 Mercedes-Benz GLK250. The contact stated that the front passenger-€™s side air bag warning light failed to function as designed. The vehicle was taken to the dealer where the mechanic informed the contact that the sensor light was permanently disabled. The contact then stated that he was informed of NHTSA Campaign Number: 19V010000 (Air Bags). The manufacturer was notified of the failure and advised the contact to call the NHTSA Hotline. The failure mileage was approximately 75,000.

- Port Huron, MI, USA

Summary: Mercedes-Benz usa is recalling certain my 2010-2017 C-class, glk-class, sls-class and E-class coupe Mercedes-Benz vehicles equipped with passenger-side frontal airbags affected by the defect decision of tk holdings, Inc. ( takata ). under certain circumstances during a crash that necessitates frontal airbag deployment, the defect in your passenger-side frontal airbag inflator may cause the inflator to explode. A passenger-side inflator explosion during deployment could result in metal fragments striking the front passenger or other occupants, possibly causing serious injury or death. Safety risk: According to takata, in the event of an inflator explosion, metal fragments could pass through the air bag cushion material, which may result in injury or death to vehicle occupants.

- Travis Afb, CA, USA

My front passenger airbag has a factory defect. I contacted my local Mercedes dealership multiple times regarding the issue, but they just keep saying the part is not available. The recall has been open for over a year, so they had more than enough time to rectify the problem.

- Sunny Isles Beach, FL, USA

The contact owns a 2014 Mercedes-Benz Glk250. The contact received notification of NHTSA campaign number: 19V010000 (air bags) however, the part to do the recall repair was not yet available. Mercedes-Benz of honolulu (818 kapiolani blvd, honolulu, hi 96813) was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Kailua, HI, USA

The front passenger side air bag has been stated to be defective. Mercedes told me in February of 2019 they would advise when replacement available. The Mercedes Benz dealer I use in ft myers Florida has replaced the air bag in the same model as mine, built later than mine which I do not think is logical. Mercedes has been advised as has the usdot Office Of Defects Investigation (nef-109 ela ref: No. 11338070) who wrote me I02N a letter mailed July 31 2020 to file a formal complaint

- Marco Island, FL, USA

2014 Mercedes Benz 250 glk. Consumer writes in regards to takata airbag safety recall. The consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair.

- Marco Island, FL, USA

Takata airbag recall on my 2014 Mercedes Glk250 for an extended amount of time. Recall open since Jan 18,2019. Recall number19V010 manufacturer recall number is 2019 010001nhtsa recall statusrecall incomplete, remedy not yet available. Safety risk according to takata, in the event of an inflator explosion, metal fragments could pass through the air bag cushion material, which may result in injury or death to vehicle occupants. Remedy: An authorized Mercedes-Benz dealer will replace the passenger-side airbag. I have been asking about a repair part for over a year and a half with no luck. After actually reading the safety risk, my wife is afraid to drive the car especially with our son in it. I now have a car sitting in my garage that we dont feel safe driving based on the verbiage and seriousness of the recall. Mercedes Benz should be responsible and deliver a solution in a reasonable amount of time. With an active recall of this caliber there is nothing I can do with the car but just garage and that seems very unfair. Either fix the issue or repurchase the vehicle.

- Morgan Hill, CA, USA

I've been waiting for 18 months for my airbag to be repaired. The dealer has no idea when they will receive the parts. This is ridiculous, this is a safety issue.

- Hayden, ID, USA

According to NHTSA.gov/recalls our car may have a serious airbag problem. This airbag recall has been going on for several years. Why is it taking so long for a repair" this recall is well over a year old. I would like to have it repaired asap not after someone is injured because of it. How long does Mercedes have to fix it"

- Hayden, ID, USA

How many years is acceptable for this recall to have "no remedy"" if it's so dangerous as to warrant a recall, why is it so safe to simply ignore for years, and years"

- Auburn, WA, USA

The contact owns a 2014 Mercedes-Benz Glk250. The contact received a recall notice for NHTSA campaign number: 19V010000 (air bags). The contact called Mercedes-Benz of seattle (2025 airport way S, seattle, wa 98134) and was informed that the parts were pending and unavailable. The contact spoke with the manufacturer and was provided the same information as the dealer. The contact filed a complaint with the manufacturer. The contact had not experienced a failure. VIN tool confirms parts not available.

- Seattle, WA, USA

Mercedes service campaigns 2019010001 and 2019080019 my dealer (wagner Mercedes of shrewsbury, MA) has told me that no replacement parts are available for 2019010001 even after a year of waiting. In accordance with the NHTSA wwweb site ("if the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner, please contact the NHTSA vehicle safety hotline at: 1-888-327-4236 or tty: 1-800-424-9153 or file an online complaint with NHTSA."), I am filing this complaint.

- Northborough, MA, USA

The contact owns a 2014 Mercedes-Benz Glk250. The contact received a recall notice for NHTSA campaign number: 19V010000 (air bags). The contact called Mercedes-Benz of care (2400 outburst blvd, care, nc 27511, (919) 380-1800) and was informed that the parts were pending and unavailable. The contact spoke with the manufacturer and was provided the same information. The contact had not experienced a failure. The VIN was unknown.

- Cary, NC, USA

This airbag recall which " could result in sharp metal fragments striking the front passenger or other occupants, possibly causing serious injury or death" was reported Jan 18, 2019 and I received notice March 2019 (no date was noted on the letter). It is now 7-Jun 2019 and per my interim notice I should file a complaint if " an authorized Mercedes-Benz dealer for any reason is unable to remedy the situation without charge, or within a reasonable amount of time, pursuant to law 49 U.S.C. chapter 301." I believe that >5 months exceeds a "reasonable amount of time" to drive my vehicle with a known risk of death to it's occupants. Please let me know how to proceed.

- Kailua, HI, USA

Takata recall. The contact owns a 2014 Mercedes-Benz Glk250. The contact received notification of NHTSA campaign number: 19V010000 (air bags). Mercedes-Benz of fort myers (15461 S tamiami trail, fort myers, fl 33908, (800) 351-7403) was unable to provide a reasonable time frame to order the part and receive it from the manufacturer. The manufacturer was contacted to address part availability. The contact had not experienced a failure. VIN tool confirms parts not available.

- Fort Myers, FL, USA