10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2000 Mercedes-Benz ML320:

Unsubscribe any time. We don't sell/share your email.

problem #2

Aug 192002

ML320 4WD

  • miles
While driving on the freeway, on 2 separate occasions, my fuel tank leaked, apparently due to being struck by an external object. During non of the occasions, did I run over an object or notice any large sharp object on the freeway. The first time, the dealership would not cover the expenses, so I had to file a claim through my insurance company, which cost approx. $2000 with the tow and rental. However, within 10 months it occured again and I again had it taken to Mercedes dealership, which they first claimed that they would not cover the cost. I called the Mercedes corporate office and put in a complaint with the regional manager regarding the matter, and made them realize that this is not acceptable for the fuel tank to be so fragile and obviously not durable that it can be ruptured so easily during normal freeway traffic. Since this is a 4-wheel drive, it should be able to go off-roading and into mountains which could contain rocky roads or difficulty driving conditions and that I expect the car to withstand the drive. The put it into my record. I went to pick up my car from the dealership yesterday and Mercedes decided to cover all my expenses this time, so I did not have to put in a claim. I am wondering if this is a common occurance with this model and the fuel tank. Please reseach and let me know as I do not want to be going through this again. Thank you, [xxx]. information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Glendale, CA, USA

problem #1

Apr 262000

ML320 4WD

  • miles
Plastic fuel tank "cracked" open spilling gas.

- Houston, TX, USA