10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

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problem #1

Oct 082006

ML320 6-cyl

  • Automatic transmission
  • miles
I purchased a used 2002 ML320. Once the vehicle came of the lot it was fine in the beginning; however, the bas/esp continues to come on every two to three months. This prevents me from moving the gear shift from park to drive also the brake lights are not working (on or off when pressing on the brake pad)and when it does come on when I am driving at night other drivers cannot see any brake lights at all which puts my family and I in a safety situation or safety hazard which has occurred many times while driving. At first, I took it to Napa on metro parkway in fort myers which they replaced the brake light switch and then two months to three months later the vehicle was taken back for the same situation. They replaced the switch and said the brake light switch they received was from Mercedes Benz. In the spring 2007 the same situation occurred and took it to Mercedes Benz of fort myers and they also replaced the switch as well. However, Mercedes of fort myers changed and followed orders from corporate on what to do but to no avail. This has been an ongoing issue since the purchased of the ML320. Currently, October 1, 2009 the vehicle is at Mercedes at fort myers for the same issue. My wife and I have contacted Mercedes customer complaint with this issue but we feel enough is not being done to resolve. The situation began in the month of December 9, 2006 and continues presently which I have indicated. Other drivers came close to crashing into me due to no brakes lights. My wife and I feel that we purchased a used vehicle that is considered to be a lemon that had about seventy two plus thousand miles on it. This is a very dangerous situation, and my wife and I would appreciate it if you can investigate this situation. Please respond as soon as possible. Updated IVOQ 10/11/11. Updated IVOQ 10/18/11.

- Lehigh Acres, FL, USA