We have a 2007 Mercedes Benz ML350 and just bought the extended new car warranty for an additional $4500. It was raining and the alarm on the car went off, all the lights in the car stopped working and the rear lft gate stopped working as well as rear locks. The dealership finally diagnosed the problem after 3 days and stated that is because the rear tail light is allowing water in and that it compromised/ruined the power lift gate control unit. This is the same problem that you issued a recall for with the 2009 ML350 with recall id # 09V076000: A faulty seal around the rear tail lamp assembly, water may enter the rear compartment containing the spare tire. Water contamination of the control unit for the power lift gate can result in disabling of the power lift gate motor. Consequences: Water will cause a short circuit which could lead to a fire. The dealership (Mercedes Benz of tampa) agrees that this should be covered by Mercedes Benz usa but Mercedes Benz usa will only fix the tail light but will not pay for the cost of relocating a new power lift gate unit (as outlined in your recall notice for the 2009 model). The dealership has noted several instances where the 2007 ML350 suffered the same problem. Mot only do I believe there should be a separate recall for 2007 models but quite possibly for 2007-2009 models since the problem existed back in 2007 and still nothing was done. Many more families are at risk. This issue disabled my car and could have happened while we were driving since it also affected the battery too.

- Riverview, FL, USA