10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
15,675 miles

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problem #67

Mar 122023

ML350

  • miles
I have reached out to Mercedes-Benz to have the 2 recalls fixed. They tell me I will receive a letter with instructions. I have not received any letters and it's been more than 6 months.

- Denver, NC, USA

problem #66

Jun 162020

ML350 6-cyl

  • 145,410 miles
Without warning while in motion, on a country road, an alarm went off stating "return to workshop" turn signals stopped working, dashboard when blank (no speedometer working), SRS alarm and could not put the vehicle in park or neutral.

- South Hamilton, MA, USA

problem #65

Oct 012018

ML350

  • miles
The contact owns a 2010 Mercedes-Benz ML350. The contact stated that NHTSA campaign number: 16V081000 (air bags) exceeded a reasonable amount of time for repair. The contact did not receive a recall notice. The contact reached out to the manufacturer in October of 2018 and was informed that the part was not available, and the contact would be notified when it was available. The dealer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.

- Mauldin, SC, USA

problem #64

Jul 102017

ML350

  • miles
The contact owns a 2010 Mercedes-Benz ML350. The contact received notification of NHTSA campaign number: 16V081000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-Benz annapolis (324 6th St, annapolis, md 21403, (888) 261-7620) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. The VIN was invalid.

- Annapolis, MD, USA

problem #63

Jun 092019

ML350

  • miles
Takata recall - air bag still not available to be fixed. Would like to get this fixed!!

- Holland, MI, USA

problem #62

Dec 202017

ML350

  • miles
Takata recall: I received a letter in December of 2017 stating that my airbag could kill me and that replacement parts should be available by March 31, 2018 but to this day they are still not available.

- Paris, KY, USA

problem #61

Aug 142010

ML350

  • miles
Takata recall

- Canonsburg, PA, USA

problem #60

Feb 012016

ML350

  • miles
Takata recall. The contact owns a 2010 Mercedes-Benz ML350. The contact received notification of NHTSA campaign number: 16V081000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-Benz of atlantic city (6623 E black horse pike, egg harbor township, NJ 08234, (609) 645-9000) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Egg Harbor Township, NJ, USA

problem #59

May 012016

ML350

  • miles
Takata recall, my air bag recall has been postponed and delayed multiple times for over 2 1/2 years. The most recent postponement stated that the replacement parts would be available by Sept 30 2018. I still haven't heard anything and it is now Dec 2018.

- East Northport, NY, USA

problem #58

Feb 012016

ML350

  • miles
Takata recall. The contact owns a 2010 Mercedes-Benz ML350. The contact stated that the recall notice for NHTSA campaign number: 16V081000 (air bags) was received in February of 2016. After contacting the dealer (jackie cooper imports, 9393 S. memorial drive, tulsa, ok), the contact was informed that the parts needed to repair the defect were not available. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.

- Inola, OK, USA

problem #57

Nov 132018

ML350

  • miles
Takata recall replacement parts for my vehicle still have not arrived at my dealership.

- Houston, TX, USA

problem #56

Sep 272018

ML350

  • miles
Takata recall. The contact owns a 2010 Mercedes-Benz ML350. The contact received notification of NHTSA campaign number: 16V081000 (air bags); however, the parts to do the repair were not available. The dealer (Mercedes-Benz southhampton, 575 S county rd 39 S, southhampton, NY 11968, 631-204-2500) was contacted and confirmed that parts were not available for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- East Hampton, NY, USA

problem #55

Sep 212016

ML350

  • miles
The contact owns a 2010 Mercedes-Benz ML350. The contact received notification of NHTSA campaign number: 16V081000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Keeler Mercedes-Benz (1111 troy schenectady rd, latham, New York 12110, (518) 785-4197) was made aware of the recall and stated that the parts were unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Loudonville, NY, USA

problem #54

May 012017

ML350

  • 91,000 miles
Takata recall. The contact owns a 2010 Mercedes-Benz ML350. The contact received notification of NHTSA campaign number: 16V081000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-Benz of sarasota (4754 clark road, sarasota, Florida 34233, (941) 275-1293) was made aware of the recall and stated that the parts were unavailable. In addition, the dealer stated that the parts would become available in December of 2018. The contact stated that the air bag indicator illuminated on the instrument panel. The failure mileage was approximately 91,000. VIN tool confirms parts not available.

- Sarasota, FL, USA

problem #53

May 012018

ML350

  • miles
Takata recall - Mercedes Benz committed to a date and then reneged. Our vehicle is one of the oldest vehicles and in the highest priority zone for the takata recall and airbag replacement. It is already two years past the deadline for Mercedes to have replaced the airbag. After weeks of emails and phone calls this past spring, Mercedes promised us the part would be ready on June 30. They repeatedly confirmed this date until the day passed and no part arrived. Now they say it will be December at the earliest, or that it could actually be years until the defective airbag is replaced. Meanwhile, this vehicle is dangerous to drive, but unlike other automakers, Mercedes is not offering a loaner vehicle to use safel yin the meantime.

- Reston, VA, USA

problem #52

May 012018

ML350

  • miles
Takata recall -- inaction from Mercedes Benz we first reached out to Mercedes in early may of this year. We called several local dealers to ask about when they could have their airbag replaced, but we couldn't get an answer. We then contacted Mercedes corporate. We have since exchanged many emails and many phone calls, but the car remains unrepaired. At first, it seemed like we were making progress: We were told parts would be ready in June 2018. We asked that Mercedes confirm this date, and they did, via email on May 18. We followed up in June to ask if the parts were still on track. We received an email on June 12 from Mercedes quality assurance department saying "I have checked with our product advisor today and was advised that the June 30 date for airbag availability is realistic and they have no reason to believe they will be delayed." We inquired again as the end of the month approached and Mercedes wrote: "I have confirmed that the takata replacement for your father's vehicle will be carried out as previously advised. The campaign will be launched today and customer letters will be sent out on June 29th. The dealers are being notified today." However, the scheduled delivery for the parts came and passed. We called three Mercedes dealers in orange county, ca. None had the part and none knew when the part would get there. Again, we had to be the bridge between the local dealers and Mercedes corporate. Once we finally reached Mercedes, they changed the date of delivery of the takata airbag parts to December 2018. Schedules slip, but not to this degree and so suddenly without any insight. Lastly, when we pressed for some commitment that the December date would be met, we were told that we could be years away from addressing the danger. We are deeply concerned for ourselves and others driving these dangerous vehicles.

- Orange, CA, USA

problem #51

Apr 012018

ML350

  • miles
Takata recall have not been able to get this recall done. When can I expect this to be completed.

- Sugar Grove, NC, USA

problem #50

Jan 012016

ML350

  • miles
Takata recall. It seems to me that the government is protecting the manufactures and not the public. Mercedes, in particular, keeps pushing any action. If you read their extension letter dated 3/1/2018. Https://www.NHTSA.gov/sites/NHTSA.dot.gov/files/documents/redacted_-_mbusa_extension_request_for_priority_group_4_3.1.18_revised.pdf it's pretty clear that addressing this is low on their priority list. They claim to have trouble obtaining a car and shipping it to germany. Give me a break. I could have the car in less than a week and ship in another week to germany. They ask for an extension until 6/30/2018. I now see that they have pushed it until 12/31/2018, probably because they are having trouble finding another model. I ask that you protect the public and stop giving extensions for ridiculous reason like not being able to obtain a particular model. They have had 2 years to do what I could do in a day. Here are 79 on autotrader.com https://www.autotrader.com/cars-for-sale/Mercedes-Benz/C+280/redondo+beach+ca-90278?zip=90278&startyear=2008&endyear=2009&makecodelist=mb&searchradius=0&modelcodelist=C280%2cmbc350E%2cc350&sortby=derivedpricedesc&numrecords=25&firstrecord=0 please do you job and force the manufactures to do theirs.

- Redondo Beach, CA, USA

problem #49

Jan 102018

ML350

  • miles
Takata recall. The contact owns a 2010 Mercedes-Benz ML350. The contact received notification of NHTSA campaign number: 16V081000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the issue and informed the contact that the part was not available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Spindale, NC, USA

problem #48

Jun 152018

ML350

  • 0 miles
Takata airbag recall has lasted over two years with no resolution. All date predictions and there were many, have come and gone. Is this a death wish!!!! someone needs to do their job! safety counsul"???"

- Mission Viejo, CA, USA

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