10.0

really awful
Typical Repair Cost:
No data
Average Mileage:
24,900 miles
Total Complaints:
1 complaints

Most common solutions:

  1. turn limp mode off (1 reports)
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This problem may be covered under warranty. Ask your Mercedes-Benz dealer.

problem #1

May 052015

Sprinter LWB 3.4L

  • Manual transmission
  • 24,855 miles

I am trying to make people aware of Mercedes bullshit stories and scams.

In my personal opinion Mercedes Limp Mode is the bigger rip-off by a Manufacture in Australia. The ‘limp mode’ fault with this vehicle puts the driver at risk by randomly taking control from the driver and being forced to continue with limited power and control until you are able to stop the vehicle to reset the feature. This fault has had an enormous impact on me causing many ‘near misses’ on both highway and suburban driving.

I have outlined these in previous correspondence and Mercedes Australia/Cricks Auto Group are aware of the safety risks that they put drivers into. I believe that Mercedes Australia have now stopped my van randomly switching into limp mode after 3 years, which after having this problem reported to Cricks Auto Croup ever since I’ve had this vehicle and they could not fix this!.

I believe this is why Cricks did not want to fix my vehicle under warranty and continued to delay repairing this, as well as telling their customers that ‘limp mode’ is part of the vehicle’s safety network. It seems that by delaying this work, they can then charge their customers over and over again when the vehicles are out of warranty to perform this work. They are prepared to put their customer’s safety at serious risk, even injury or death over money. Cricks Auto Group using it to diagnose what every they want and are charging customers triple that of other mechanic as the have a monopoly on this.

- David B., Sunshine Coast, Australia