fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
15,046 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2002 Mercury Grand Marquis:

Unsubscribe any time. We don't sell/share your email.

problem #1

Dec 052008

Grand Marquis

  • 15,046 miles
Air bags are rendered inoperative by failure of a sensor in the driver's side seat belt pretensioner. Flashes code 3-4. part in question is oem number 2W7Z54611B09aaa. Ford advises that part is discontinued, no replacement parts available. No other explanation. This leaves two choices: Drive without airbag protection or replace vehicle. This car has less than 16,000 miles on it and need not be replaced. How can a safety critical item be discontinued in less than 6 years. This part is required to be replaced in the event of an airbag deployment and, as in my case, when the sensor failed.

- Naperville, IL, USA