10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
72,500 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #2

May 172018

Grand Marquis

  • 85,000 miles
The air condition on and spontaneously heat comes on. The dashboard gets extremely hot and can not stop the heat. Unable to turn off A/C or adjusting temperature will over idea the problem. We fear this could become a fire hazard so we've parked the car waiting to hear from Ford motors. This occurred while driving

- Birmingham, AL, USA

problem #1

Feb 012016

Grand Marquis

  • 60,000 miles
I am not happy with the way Ford is handling this recall notice 15S39/NHTSA. There seems to be a problem with the headlight control module. We where instructed, via letter from the Ford company, to only notify my dealer if I am experiencing this headlight failure. Well, I did and it seems the Ford dealership didn't even know there was a recall and not only that but could do nothing for me. This is a very serious situation and it seems they did not take me seriously.

- Somerset, NJ, USA