10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
46,762 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #9

Feb 062016

Grand Marquis

  • 67,000 miles
The contact owns a 2007 Mercury Grand Marquis. While pulling up to a traffic light, the vehicle accelerated forcefully. The brake pedal was depressed multiple times, but the vehicle accelerated and tapped the preceding vehicle. There were no injuries and a police report was not filed. The engine was turned off, restarted, and the vehicle resumed normal operation. The failure recurred on a separate occasion. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 67,000.

- Channelview, TX, USA

problem #8

Jul 022015

Grand Marquis 8-cyl

  • Automatic transmission
  • 70,766 miles
The contact owns a 2007 Mercury Grand Marquis. The contact stated that while attempting to park, the engine revved and then accelerated forcefully. The brake pedal was depressed multiple times and the vehicle accelerated over the parking space block. The engine was turned off. After restarting, the vehicle resumed as normal. The failure recurred on a separate occasion. The vehicle was taken to the dealer for diagnosis. The technician was unable to duplicate the failure. The manufacturer was notified of the failure. The approximate failure mileage was 70,766. Updated 11/09/15

- Ocean City , NJ, USA

problem #7

Sep 042007

Grand Marquis 8-cyl

  • miles
The brake and accelerator pedals are too close together and at the same height. On numerous occasions, when attempting to brake I found myself accelerating since the brake and accelerator were both depressed. The pedals are not adjustable and I really have to concentrate when braking to avoid the accelerator pedal or my car just keeps on going.

- Lincolnton, NC, USA

problem #6

Apr 152013

Grand Marquis 8-cyl

  • 106,000 miles
The contact owns a 2007 Mercury Grand Marquis. The contact stated that the vehicle was started and as she lightly depressed the accelerator pedal, the vehicle rapidly accelerated and crashed into a wall from the front passenger's side. The contact did not sustain any injuries. The vehicle was taken to the dealer but was not inspected for the cause of the failure. The body damage was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 106,000.

- Royal Palm Beach , FL, USA

problem #5

Sep 032012

Grand Marquis

  • 112,000 miles
Gas pedal went all the way to the floor and would not release. I kept hitting the pedal to try and release it for about 2 miles. I kept my foot on the brake to try and slow the car down, but that didn't help. The floor mat was not under the pedal because it is too short to reach it. After hitting the pedal as hard as I could numerous times it released.

- Knoxville, TN, USA

problem #4

Aug 022012

Grand Marquis

  • 39,000 miles
The contact owns a 2007 Mercury Grand Marquis. The contact was reversing from a parking spot and when she shifted into drive, the vehicle rapidly accelerated independently and crashed into a building. The contact was not injured. The vehicle was towed to a tow lot and was not taken to the dealer for inspection or repairs. The manufacturer was not contacted. The failure and the current mileage was 39,000.

- Pembroke Pines , FL, USA

problem #3

Jan 072012

Grand Marquis

  • 26,093 miles
The contact owns a 2007 Mercury Grand Marquis. The contact stated that the vehicle would not accelerate from a stop. The contact then shifted into reverse and the vehicle surged backward until crashing into a concrete post. The vehicle was towed home. The failure was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure and current mileages were 26,093.

- Miami, FL, USA

problem #2

Oct 032011

Grand Marquis 8-cyl

  • miles
Speed control is not working correctly.

- Little Egg Harbor Twp., NJ, USA

problem #1

Mar 192010

(reported on)

Grand Marquis

  • miles
Ltr fwd email fm (NY) reporting incident of sudden unintended acceleration fm owner of a 2007 Mercury Grand Marquis, reply to massapequa park district ofc. The consumer stated while driving on the turnpike, the vehicle suddenly accelerated and he could not stop it, until he turned off the engine and coasted quite a distance. The vehicle was towed to a Ford dealership and the dealer claimed there was carbon buildup in the air filter which caused the sudden acceleration. The consumer stated he experienced the same problem again. The consumer believed it is the same problem Toyota's are having.

- Long Beach, NY, USA