10.0

really awful
Crashes / Fires:
1 / 2
Injuries / Deaths:
2 / 0
Average Mileage:
96,654 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #6

Feb 012012

Cooper 4-cyl

  • 90,000 miles
The airbag sensor in the seat cushion has failed and a warning light now permanently shows on the instrument panel. The passenger airbag may not function as designed. Updated 11/25/15 updated 2/5/2016 updated 11/07/2017

- Lincolne, NE, USA

problem #5

Oct 182013

Cooper 4-cyl

  • 32,515 miles
The passenger side heated seat malfunctioned and burned a hole into the leatherette upholstery and my wifes sweater. She was sitting on the passenger side when it occurred. This could have caused a major fire a definite safety hazard.

- Columbia, SC, USA

problem #4

Sep 302013

Cooper 4-cyl

  • 200,350 miles
I was exiting from 35th street in newport news, va onto the warwick blvd off ramp in traffic, coasting with the brakes at about 5 mph, when I was rear ended by a navy operated flat nose school bus, which forced my vehicle into a late model Chevy trailblazer. My air bags (front and side) did not deploy, and when I came to rest my seat back had reclined against my child's car seat (child was not in vehicle). The right rear unibody was creased due to the impact from the bus. I suffered neck, back, and spine trauma. The driver of the trailblazer complained of neck pain at the scene. Local newport news fire and rescue units arrived on scene, as well as a Virginia state trooper. The trooper handled the accident.

- Virginia Beach, VA, USA

problem #3

Nov 052012

Cooper

  • 135,000 miles
I turned the seat heater on and it melted a hole in the leather seat and the foam padding started to burn.

- Bluffton, OH, USA

problem #2

Jan 032012

Cooper 4-cyl

  • 52,060 miles
When I left my home I turned on the heated seats. As I traveled approximately a half mile I felt like bottom seat was exceptionally hot and turned the bottom off. Shortly thereafter I smelled smoke and found that a hole had burned through the seat behind my back. There was smoke, a hole about the size of a silver dollar and my coat had been burned. My coat did not catch fire but has a permanent black burn mark.

- Mt Pleasant, SC, USA

problem #1

Aug 122008

Cooper

  • 70,000 miles
Driver and front passenger seats get stuck in position. Position for drivers seat is totally straight up. My brother repaired but seat still does not position correctly as I must use a pillow behind me in order to drive. The same thing happens to the passenger seat at least once a week. So far I have been able to get the passenger seat back into position as there is a "trick" posted online that instructs how to reposition the seat. You must sit on your knees on the seat and try to maneuver both seat controls at the same time to unlock the position. This trick does not always release the seat until tried many many times days apart.

- Terre Haute, IN, USA