4.0

definitely annoying
Typical Repair Cost:
No data
Average Mileage:
26,000 miles
Total Complaints:
1 complaints

Most common solutions:

  1. not sure (1 reports)
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problem #1

Sep 152014

Cooper

  • Manual transmission
  • 26,000 miles

My 36 month warranty expires just one month before the problem occurs. Mini Universal City will not honor it, even though they are aware the problem I am speaking of is prevalent in the Mini S Coopers. Called Mini USA to report problem, they suggested seeing if the Service Manager would waive a Diagnostic and test the problem and make an exception since my car only has 26k miles and the warranty just expired. No response after several messages. I hire a mechanic to do the work. He has the fuel pump on order ($700) and it's taking 2 weeks to get it delivered since there is a current recall for the Mini S Coopers and they are all being used up by that recall. I have to rent a car.

This is costly, total out of pocket after everything: $1500! Thanks a lot Mini, for nothing! Because of this, I will never think about buying another Mini Cooper again, service is not reliable and recalls are only done to help and save the dealer and but not the customers.

- Dawn T., Los Angeles, CA, US