10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
39,600 miles

About These NHTSA Complaints:

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problem #5

Jul 262020

Cooper

  • 45,000 miles
My car has protruding tailpipes, it caused me and my husband 3rd-degree burns after a short drive to costco.

- Hoover, AL, USA

problem #4

Oct 032019

Cooper

  • 70,000 miles
The window came unglued somehow. It had been sitting in the same spot for 2 weeks and it was hot outside, but that should not be a reason for a window to just pop in like that. It wasn't broken, it just feel in and I hadn't even drive it for at least two weeks.

- Navarre, FL, USA

problem #3

Mar 082017

Cooper

  • 64,000 miles
64,000 miles - winter 2017 my 2013 MINICooper paceman sall4 was taking on water in the boot- didnt know if it was from melting snow etc. In car. Dried out. Water came back and flooded back seat floor. Brought to MINIthey told me I had a taillight seal leak which caused water to get down into the car which fried a computer system that controlled my AWD and other things. AWD is not optional where I live. My warranty had just ended. The quote for the work was thousands of dollars. I contacted MINIcorporate they offered to cover 15% of the bill. I denied that and claimed it on my insurance which now shows negatively against my car. I didnt even know a taillight seal could leak? then to have a computer get fried as a result of it. This is a MINIdefect, I should not have had to pay for it. Not to mention my car was in the shop for several weeks of repair. They had to completely take the car apart to dry everything out, order parts and replace it all.

- Schenevus, NY, USA

problem #2

Jul 162018

Cooper

  • miles
Horn is not working. My husband has the same make and model and his is not working as well. I was on my way to work and tried to honk, on a few occasions, at other drivers that were about to hit me but the horn didn't work.

- Garland, TX, USA

problem #1

Feb 052017

Cooper

  • 19,000 miles
The metal cladding on the passenger door handle detached and when I grabbed the handle to get into the car the metal cut into my index finger, requiring 5 stitches to close the wound. The car was stationary and parked in my space on private property.

- Marblehead, MA, USA