10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 28,500 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2011 MINIcooper convertible. The contact stated that the front driver side door would not unlock when using the key fob. In order to enter the vehicle, the contact had to use the front passenger door. The vehicle was taken to an authorized dealer and the contact was informed that no failure was present. The manufacturer was made aware of the failure and offered no assistance. The failure mileage was 19,000.
- East Brunswick, NJ, USA
- Tampa, FL, USA