really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,000 miles

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problem #1

Nov 012003

Lancer 4WD 4-cyl

  • Automatic transmission
  • 1,000 miles
I bought a new 2002 Mitsubishi Lancer and after one month started having problems with surges from the transmission. I took it back to the dealership but since it wasnt doing it at regular occurences, they found nothing wrong by driving it. About 6 months later the problem worsened so I took it back to the dealership. Again the car was driven but they could find nothing wrong and blamed it on the tires. I felt insulted as though I couldnt tell what was going on in my car. I finally gave up and decided if the problem caused damage, maybe then they would listen to me. The problem continued for 2 years until I gave up and once again took it to the dealership. They told me that I would need to have the transmission and fluid changed before checking it for further problems covered by the warranty. The cost of this would be $170. I felt this was unfair since I had brought the car in for this problem only one month after the purchase. I called Mitsubishi motors and spoke to maintenance who told me the same thing. I then asked whether my warranty would be voided if I had it done somewhere else for a fraction of the cost. She assured me it must be done by a Mitsubishi dealership. I told her of 4 other poeple with the same car having the same problems but she told me that each car was individual and it didnt mean that it was the same issues causing the problem. I have gotten no resolve over this and feel its not fair to have to pay such a high price for a problem which should have been repaired in the beginning.

- Daleville, AL, USA