10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

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problem #1

Aug 101999

Montero

  • miles
My brakes began squealing and grinding at approx 12,500 miles, I took in to the dealer and was told I needed a complete front brake job, because the back brakes were not gripping due to build up "your back brakes are practically new" but need maintenance. After paying $336 none of it covered under warranty, 2 weeks later brakes began to grind and squeal again. I was told that it was caused by "bad brake pads". 3 weeks have since passed and I am in the process of trying to get back in the dealer because the brakes are again grinding and sqealing. I was told by a mechanic who answered the phone that "everyone complains about the brakes". my lease is for 42 months, I hope not to have to be at the dealer for brakes every 2 weeks. I urge you to please investigate this matter and not come to find out later that a major problem exists and my families safety is at risk. Thank you. Please feel free to contact me. Cecilia ortiz

- Downey, CA, USA