10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

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problem #1

Jan 012001

Montero

  • miles
The front wheel bearings have been adjusted twice by Mitsubishi dealership mechanics. First time by "courtesy Mitsubishi" on stevens creek blvd., san jose ca. The second attempt to have this repaired was again at courtesy mitsu with no cooperation from the service dept. They claimed that the eratic steering and the low grumbling sound was eminating from the front tires. And they further claimed that they could not diagnose the problem due to "tread separation" on the front tires. This was confirmed at a later date to be false as I took the vehicle to a yokohama dealership and had the owner inspect the tires. He found no defects. I had the tires rotated and balanced to eliminate any doubt as to the tires condition. The vehicle continued to progressively get worse. Loud clunking noises, wheel bearing growl, and extremely erratic steering behavior at all speeds. I am not able to take my family out on the freeway in this vehicle as I am afraid for their safety. I took the truck to another, larger dealer, "capitol Mitsubishi". they kept the vehicle for 48 hrs and concluded that the front wheel bearings were indeed loose again. However they refused to admit that there was any other problem and only retightened the bearings on the right side. The manager went for a test drive with me and I told him that the problem was not solved. He refused to do the work under warrantee and billed me $90 labor for retightening the bearings. This vehicle is dangerous to drive and the front suspension components are rapidly deteriorating. Ball joints, control arm bushings, wheel bearings... Mitsubishi is violating the warrantee by avoiding and delaying a full and complete repair of these problems!

- Sunnyvale, CA, USA