really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
35,263 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #6

Jul 202019

Outlander 4-cyl

  • 26,580 miles
My name is [xxx], E-mail address is [xxx]. I was at the victory Mitsubishi dealer for service on 7/20/19. I complaint about hesitation and reduce power when accelerating. I told them about the NHTSA campaign number: 16V563000 and mitsubishii recall number sr-16-006 on this safety issue, they refused to entertain this potential risk because mmna did not list my VIN number as possible vehicle covered by this recall. They instead offered to charge me the throttle body cleaning and change the transmission fluid. I paid for the transmission fuel change at approximately 26.600 miles in advance of the maintenance schedule. The car is still hesitating at various temperatures. I need this fixed!! and I would like an apology from the factory trained service technician that did not listen to my complaint! information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Bronx, NY, USA

problem #5

Mar 042019


  • 50,000 miles
My engine has gotten louder and vibrates at lights. Was taken to the dealer they claim no codes but it is louder and ticking and has lost more power to the engine than before. The car hesitates and smells hot like a part is hot

- Gray, ME, USA

problem #4

Nov 092018


  • 40,000 miles
The contact owned a 2016 Mitsubishi Outlander. While driving 35 mph, the check engine, ABS, and temperature warning indicators illuminated. While depressing the brake pedal to slow the down, the vehicle failed to stop and crashed into a cement barrier. The contact sustained back and neck injuries that required medical attention. A police report was filed. The vehicle was towed to a tow lot. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The vehicle was destroyed. The VIN was included in NHTSA campaign number: 17V609000 (electrical system). The contact called don jackson Chrysler Dodge Jeep Ram at (770) 969-7259 (located at 3950 jonesboro rd, union city, ga 30291) and was informed that parts were not available. The manufacturer was not notified of the failure. The approximate failure mileage was 40,000. Parts distribution disconnect.

- Covington, GA, USA

problem #3

Nov 102018


  • 68,000 miles
Anytime when I'm driving my vehicle I have to continuously release my foot off the gas pedal for it to attempt to shift into the next gear otherwise it continues to rev up the rpms. Also I parked my car turned it off and as I was getting out of the vehicle it the vehicle made a sound as it was trying to start but was struggling. Then it stopped. While driving the steering wheel shakes when braking

- Mims, FL, USA

problem #2

Feb 012017

Outlander 4-cyl

  • miles
2016 Mitsubishi Outlander. Consumer writes in regards to stalling engine. The consumer stated the manufacturer exceeded a reasonable amount of time completing the recall.

- San Antonio, TX, USA

problem #1

Jul 182017


  • 27,000 miles
The contact owns a 2016 Mitsubishi Outlander. On two occasions, while driving approximately 65 mph, the steering wheel and brakes locked up without warning. The service engine warning indicator illuminated. As a result, the contact crashed into a guardrail and damaged the bumper. The air bags did not deploy. There were no injuries. A police report was filed. On another occasion, while driving, the engine locked up and the brakes failed to respond. As a result, the vehicle rolled backwards into a telephone pole. There were no injuries and a police report was not filed. The vehicle was taken to skyland auto group (255 smokey park highway, asheville, nc 28806 (828) 667-5213), but the failure could not be replicated. The vehicle was not repaired. The manufacturer was notified of the failure and did not offer any assistance. The approximate failure mileage was 27,000. The VIN was unavailable.

- Asheville, NC, USA