10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
10,328 miles

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problem #1

Oct 162019

Outlander PHEV

  • 10,328 miles
Started up the car and started backing up out of my garage. When I put my car into reverse I saw my charging port door open on the passenger side of the car at this point my cars back end was partially sticking out of the garage I put the car into park by pushing the park button, I opened the door got out of the car and left the door open and started to walk down the driver side towards the back end of the car I got outside the garage right next to the rear driver side tail light, and the car went into reverse and drove out of the garage it took the door and bent it back to the driver side front fender and kept going almost ran me over I had to run and jump in the car and slam on the brakes. I called my insurance company and they had a tow truck pick it up the next day and bring it up to the dealership my friend picked me up and brought me to the dealership so I could tell them what happened and they told me that's not possible and to call Mitsubishi corporate so I did. The dealership had my vehicle for a total of 46 days between the diagnostic test and having the body repaired which my insurance paid for and I had to pay the deductible Mitsubishi would not pay to have the car fixed and blamed the entire event on me. I even went to the dealership and had the service guy get into the car and gave him a full demonstration on what had happened and he agreed that it's not possible to get out of this car if it was in reverse. I have a documented bad back and can't get out of a car all that well it takes me a min and I was at the back of the car outside the garage before the car started moving and proved on multiple occasions of this event and they still said call ghost busters after I picked up car it did it again this time I have video proof and they still won't do anything and even called the police on me because I had their loaner while they had my car see next post.

- Rome, NY, USA