6.5

fairly significant
Typical Repair Cost:
$190
Average Mileage:
72,750 miles
Total Complaints:
15 complaints

Most common solutions:

  1. replace door handle (13 reports)
  2. not sure (2 reports)
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problem #15

Feb 272019

Altima S 2.5L

  • Automatic transmission
  • 167,114 miles

This is the second door handle that needs replacing. I've only had this car for 5 years and I promise we aren't handling the door roughly. It's absolutely ridiculous !!!

- Tina A., High Point, NC, USA

problem #14

Jun 022018

Altima Limited

  • Automatic transmission
  • 46,000 miles

Driver side door handle just broke, and that made it impossible to, y'know, open the door. Had to be fixed because otherwise I had to do various tricks to get out of the car (roll down window, open it, roll window back up, turn car off, etc.) and of course it was hundreds of dollars. Thought about doing it myself but just not comfortable pulling AN ENTIRE DOOR PANEL OFF to replace one door handle.

- sdshaver, Oceanside, CA, USA

problem #13

Jul 162017

Altima 3.2L

  • Automatic transmission
  • 65,000 miles

This was the first time it broke but it's no wonder at all because its 100% plastic. The casing surrounds and pulls the metal cable that opens the Altima doors. They knew this would ultimately prematurely fail and it does ...continually. 8 months later it happened again.

I am a 55 year old Female and I now do the repair myself. and I will when it fails again. The new door latch is only 15 bucks online however the dealer will screw you for labor on removing the door panel. it is really fairly easy to do and you will save $200 doing it yourself. There are several YOUTUBE videos that show you how to do the entire repair yourself.

- Melissa S., Yuba City, US

problem #12

Aug 102017

Altima S 2.5L S

  • CVT transmission
  • 63,500 miles

The handle broke again in July 2018 and I went online and saw that this is a common problem, so I wasn't going to spend any more money to be replacing another door latch. There should be a recall for interior door latches.

- Ganada S., Atlanta, US

problem #11

Dec 092017

Altima LDV 2.5L

  • Automatic transmission
  • 60,000 miles

Yes yet another issue on or about 10/01/2017, as I reached for the door handle to let myself out, what happens? The door handle is completely loose just swinging back and forth. Unable to get myself out, I have to role down the window just to be able to let myself out by the outside handle. If that wasn't enough, about 1 month later, yet another door handle does the exact same thing. Passenger side rear door handle. So I had got in the car to realize that I had left the keys in the house. I could not role the window down so I had to climb in the back seat just to be able to open the door and get out the back. What a dangerous situation, if their was a accident I would literally be trapped in the car. as well as my passengers Thank God it was fixed shortly after. I was a complete fight just to get the warranty to cover both handles they only covered the actual door lock, so I had to fight just to get the handles covered in the end of it all I had to pay $80.00 out of my pocket pus additional fees to pay for a rental car, Nightmare in Arizona

- LEESA A., Mesa, US

problem #10

Aug 042018

Altima UA V6

  • Automatic transmission
  • 70,128 miles

Second door handle to break! Now I have spent $250.00 on handles that should last the lifetime of the car!!!!!

- Jolene M., Salina, US

problem #9

Aug 262018

Altima 2.5L

  • CVT transmission
  • 75,800 miles

Pass. door handle broke. A real pain going to the dealer (bought used). I think it might be under a warranty, if not, cross that bridge then I guess. Sounds like it's across the board issue on the Altimas.

- Russell A., Kansas City, MO, US

problem #8

Jul 022014

Altima S 2.5L

  • CVT transmission
  • 48,000 miles

I have had to replace 3 door handles in my car. The passenger front handle broke 2 years after purchase but the vehicle had 44k so it wasn’t covered under warranty. Then at 4 years old 90k the driver door handle and the driver rear door handle broke a week apart from each other. It’s a safety concern to because it would be hard to get out of the vehicle if the battery/alternator were to die. Being that you have to roll down the window or have someone on the outside let you out. Another annoying face is that the part is not even $20 and Nissan charges $100+ per door to fix it.

- natbugzmom, coden, AL, USA

problem #7

Mar 012017

Altima S 2.5L

  • CVT transmission
  • 121,800 miles

Both annoying and embarrassing to have a passenger stuck in the back seat because they cannot open the door. We repaired this ourselves, but less than a year later now the driver side inside door handle is broken. This is even more annoying because I have to open the window to open the door! how embarrassing! Now, I'm wondering if I should just give in a buy new inside door handles for every door.

- Suz B., Rockingham, NC, US

problem #6

Apr 012018

Altima S 2.5L

  • CVT transmission
  • 135,000 miles

This is the second door handle to break in a year. How embarrassing and annoying to have to open your driver side window to get out of your car? Since its a push button start, what I had to do to get out of my car was roll the window down, remember to unlock the door, open it using the outside handle, then roll the window back up. I'm wondering if I should just give in and purchase all new inside handles for this car! Pretty crappy design to have them start falling apart in such a new car. Very disappointed.

- Suz B., Rockingham, NC, US

problem #5

Mar 022017

Altima ES

  • Automatic transmission
  • 70,000 miles

This is a safety issue and should be Nissan's responsibility to fix. If my window breaks I'm totally screwed cause I have to roll my window down to let myself out of my car. There are so many problems with this vehicle I feel as if I am paying for Nissans issues and responsibilities. The dealership I brought my car too, to get fixed said it happens to the Altima all the time. So why aren't they correcting what they know is wrong with the vehicles? Nissan needs to own up and fix this issue.

- Norita M., Hyattsville, US

problem #4

Oct 102016

Altima

  • CVT transmission
  • 65,000 miles

Three out of four of my interior door handles have broken. We have purchased replacements and installed them ourselves thanks to a YouTube video. However, as this is a safety concern (being trapped in your car in an emergency), I contacted Nissan HQ. They said that a dealer has to diagnose the problem before they will do anything. The closest dealership to us charges $120 for a diagnosis. It's hard to justify paying for what is clearly a problem on their end.

- segcollier, Beaverdam, US

problem #3

Jul 192016

Altima SL 2.5L

  • CVT transmission
  • 39,400 miles

This is my third registered complaint to my vehicle since my purchase in March. I was visiting my niece in Florida. Upon leaving my niece condo, I told my mother to wait in a specific area so that I could walk to the car and drive up to decrease her walking distance. After I pulled up, I placed my car in park next to my mom. When I used the interior door handle to open the door, it was just a loose piece of metal or whatever it is in my hand (still attached to door). I was truly puzzled. I was just in my vehicle about an hour before. There were no previous signs that my door handle was coming apart. I had to roll my window down to open my driver door from the outside. Once outside I examined my exterior door to see if someone was possibly trying to break in. There were no signs of forced entry. This is annoying. Truthfully, CarMax is more annoying. Here is my timeline. July 18th -Door handle broke. July 19th- Called CarMax (on hold forever). Got an appointment on July 27th. They confirmed a warranty issue. Not sure if its manufacturer or CarMax warranty. Honestly, I don't care. CarMax said they will have to order the part. The part will not come in until Friday, July 29th. Friday, no phone call. Which means I will have to continue to roll my window down to open the door. Here it is August 1st. I contacted CarMax. I was on hold for entirely too long. I contacted CarMax corporate office. In less than a minute corporate transferred me in to the service department that kept me on hold forever. Of course I got the I was about to contact you blah, blah, blah. I was told the part came in and they can schedule me in on Friday, August 5th. After my rant I told him that I will be in tomorrow August 2nd. Why should I schedule an appointment four days later? Replacing the door handle takes less than 30 minutes. I am officially driving a jalopy with less than 40,000 miles. If you had to choose between the 2013 Nissan Altima and a bicycle, definitely the bicycle is the better investment.

- Debbie M., Morrow, GA, USA

problem #2

Mar 152017

Altima SV 2.5L

  • Automatic transmission
  • 52,000 miles

click to see larger images

door handle broke door handle broke door handle broke

I had the first door handle, the front door on the passenger side, break while my car was still under warranty and had it replaced. The back door handle broke on the passenger side in March and Benson Nissan said that there were no recalls and said they would check to see if my extended warranty would cover it and I never heard back from them. In the meantime, my kids had to have someone open the door from the outside so they could get out for school. That's the only side that you could get out on at the school. While searching for someone to fix the door handle after speaking to someone at Benson who told me it would be around $200 to fix the door handle, the drivers door handle broke a few weeks ago. I was furious because I had to roll down the window to let myself out. I'm too busy to be doing all of that. My car is a 2013, so WHY have I had to replace 3 door handles already. It seems that they are made of cheap plastic and they are not sturdy. Its not fair to pay a car note and then fix the car. This is why I purchased a brand new car so I would have these types of issues so soon! Before purchasing this new car, I had issues with a used Murano I purchased from Benson. I had nothing but a headache with that car so after a year, I traded to the 2013 Nissan Altima. I'm not sure if I will purchase another Nissan. To rectify this situation, I would like to be reimbursed for these new door handles or you could send me a coupon to get free brakes which is needed. I had to put the brakes on hold to fix the door handles. I've had several friends to purchase Nissan's since I've had my car and would like for you guys to standby your customers and make this right.

- Sandra M., Spartanbrug, US

problem #1

Mar 032017

Altima 2.5s

  • CVT transmission
  • 11,859 miles

This appears to be a common problem with nissan's door handles because they use a cheap plastic part instead of metal, this is where the problem is as it breaks often I read but not usually at such a low mileage. The plastic piece holds the tension it seems. I am not a mechanic but was shown the piece that broke and what it does. Why don't they fix this problem. They certainly have hear about it many times. This dangerous for driver if was in a wreck/car on fire/under water/etc and you are unable to open door from inside. what will it take? A few deaths?

I have owed 3 other new nissans and had always thought they made good cars. But this 2013 altima is full of problems and a peice of sh*t as far as I am concerned. They have lost a loyal customer. I will NEVERr buy another nissan of any make or model. I hate this car, it just bleeds money every time I turn around.

- BARBARA B., Marietta, GA, US