I've called sterling mccall Nissan of houston in fort bend county (281)243-8989. I have been waiting for two weeks for the recall parts to come in. Why does it take so long for parts to come in. I'm told that there is no estimated time of arrive which is ridiculous. Thanks, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Houston, TX, USA

While driving, the ABS brake light comes on and when I try to brake, the brakes make a grinding/groaning noise and the vehicle does not brake properly. This has happened on several occasions. It is always sporadic. When the vehicle is shut off, something resets and it won't do it again. So the Nissan dealership says they can't fix it because they can't find anything wrong. It is a safety issue because it can happen anytime and it affects the brakes working. If there is a crash in the future, it will be the fault of Nissan because I am documenting everything, including this safety complaint.

- Lindenhurst, IL, USA

Problem with car accelerating spontaneously when brake booster sensor fails at random times. Initial problem with brake peddle going soft and the anti-lock braking system gets activated when braking trying to do standard braking. The brake light turns on, the peddle goes to the floor, brakes are not normal and very touchy and the car shudders viciously to a stop while. Loud noise is scary while brakes not firing in the usual peddle position and feel like mush. Now in January a new situation started occurring when the brake booster would fail is that the Armada would also accelerate the engine on pressing the brake. I went to stop my Armada's and the engine surged its rpms while the anti-lock relays were firing. I stood on the brake peddle with my every muscle in my body to try to get the Nissan Armada to stop. I could not shift the car into neutral because the shifting lock seemed to engaged. I ended up turning off the engine and was able to stop. I called Nissan America to report this issue. Also stopped by the local Nissan dealership and service manage informed me that the braking issue was caused by the delta sensor in the brake booster and was a know issue but that this was the first time he heard about the spontaneous acceleration when applying the brakes at low speed and that he only had heard about the spontaneous acceleration when applying the brakes at higher speeds. He said this was caused also by the delta sensor in the brake booster. I think I understood him in saying that when this sensor fails it allows the booster to inject air into the intake that causes the car to accelerate. I replaced my brake booster yesterday to find today that my Armada has the same deadly issue! please have Nissan fix this known safety issue!

- Birmingham, AL, USA

My brakes failed twice in my 2005 Nissan Armada w/55K miles. The first time, my brakes failed to stop me at an intersection, with a near miss collision. The brake light came on & there was a horrible grinding sound, the brake pedal pulsated & I had to take it all the way to the floor to attempt to stop my vehicle. I immediately pulled over and was towed to my mechanic. I was told there was nothing wrong with my brakes? the light no longer came on and the sound was gone. Approx 3 months later it happened again. Driving 35 mph I started to brake and the exact same thing happened again. This time I drove home and parked it, got back in the vehicle to check it and the brake light was off & the sound was gone, brakes still felt different however. The next morning, I did some research online, saw a bunch of people having the same exact problems. I called Nissan directly & opened a case. Made an appt at the dealership, they knew exactly what I was talking about. After inspection they told me it was my brake booster & it needed to be replaced and reprogrammed & it cost $975. I called Nissan to let them know the cost & asked for assistance since it was a defective part. I was informed to not pick up my vehicle until I heard from them. I had rented a car from the dealership. Nissan took 5 days to respond & called at 5:30pm to say sorry we decided not to help. So not only did I pay for the part, reprogramming & service, I also had to pay for the rental as well! they denied me for two reasons, my vehicle was out of warranty & I did not have it serviced at a dealership. Poor customer service! because of that I will never buy another Nissan ever again! and I love my car... they need to own the problem! people are at risk because of faulty programming and parts. They will probably wait for someone to die before they actually take any action!

- Olympia, WA, USA

Previously reported under complaint #ODI id number : 10339985. A summary of the problem:the issue/problem: The brake light comes on. When brakes are used, there is decreased braking power. The brakes make a crunching, springy noise with the pedal being extremely soft until it gets closer to the floor and begins to give braking power. When ignition is turned off, the problem resolves at least temporarily. When the engine has turned off, I have had the problem reoccur as soon as 5 minutes and as long as 31 months. I made a video of one of my instances @ www.youtube.com/watch?V=bmtpofdbjr8 I first experienced the braking problem back in 3/06 with ~12,000 miles on the vehicle. The dealer was not able to duplicate the issue, but it had happened to me 3-4 times prior to getting it to the dealer. During the visit, they performed the judder brake bulletin service. The description of the judder brake bulletin did not seem to fit my problem, but the car no longer had the issue. Then the issue recurred at ~46,000 miles in 10/08. Again the brakes did not have full power for 3-5 times prior to getting it to the dealer. I was able to demonstrate the problem to my local mechanic, but when he shut down the engine, the problem resolved. I returned the car to the dealer. The computer did not have any repair codes stored, but they performed tsb 06-040, a computer software update. The car was fine until 6/25/10 when the problem recurred. It occurred three times throughout the day. I started tracking the occurrences: 6/27 X 1, 6/28 X1. I made a appointment with the service manager at the dealership on 6/29. I kept the car and it reproduced the problem 7/1 and 7/4@ 70,697miles. I made arrangements to allow them to take the car and get a loaner so that they could hopefully reproduce the problem. During this July 10 visit they had the car over 3 weeks and completed 2 software updates @ nc. On 9/2/10 @ 72,449 miles, the braking prob has recurred.

- Lederach, PA, USA