Went into dealer to change passenger seat belt under life time warranty. Dealer said passenger seat belt was bad. Driver seat belt was replaced life time under warranty 5 months before. They said part seatbelt passenger was no longer in production and to call Nissan. I called Nissan and was given a case number. They told me they were searching for the part. Weeks go by with no official update but they changed the reps 2 times. The last Nissan representative [xxx] contacted me April 15th saying they could not find the part and would pay $800 for the trucks back. I questioned on why they would stop producing a lifetime warranty safety device passenger seat belt when it clearly could be a danger to rider in the passenger seat. Nissan had pictures of the truck and how great of condition it is. I told them I just wanted a seat belt fixed under the life time warranty not to give away my truck for $800 when which has line-X, nav and tow for work. I asked [xxx] how does that help me? she said that was kelly blue book was $800. When I looked it was $4K not $800. I asked why the seat belt mechanism can't be fixed. She said that "I" would have to find a dealer to do that. Would not answer my question on getting 2nd option. Any question after she would not answer. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Castaic, CA, USA

Seat belt is fraying due to burr on shoulder belt guide. Still installed. Throttle cable is fraying/separating.

- Cincinnati, OH, USA