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Its been more then a year, this trouble started a few days after they changed the OCS after Nissan informed that they have a malfunction the OCS. I did contact nissan Sherway in Etobicoke , Ontario. Reported to them that I have a light on for the seat belt. The say that they checked and adjusted the seat belt but after I took my vehicle. I'm still seeing the light but they confirm that is normal.
Then again I go to again to Nissan Shereway Garden to see if they can do something, but the girl at the service desk said if I want it checked, I have to pay $145.77 Canadian dollars. I informed her that Leaf has an OCS recall, but with her attitude that my vehicle does not have any problem. Then I call the Nissan call center then they put me through to the Manager for Nissan Sherway but she didn't help either.
So I go to Nissan Avenue to have it inspected. I met the mechanic for nissan Leaf and of course he has same attitude as previous worker. He asked what happened with my vehicle that the light is on? How can he see the light on if the all doors are open? I'm just speechless .....I tell him to close all doors, then he can see what light is "ON".
Then he told me the light is on because I put my purse, lunch bag, bottle water on my front seat passenger?! WHAT????? How would I know I cannot put anything on top or under my front passenger seat. THIS is CRAZY ...In the time I bought this Leaf nobody told me to not use the front passenger seat.
They make the problem and they should fix it. DON'T make the buyer pay for NISSAN's mistake!!
They just want to wash their hands after 1 time they repaired and the 2nd they do not repair.
Where is the customer service they have? This is not right!!
- Sri Indah T.,
Mississauga, ON, Canada