10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
0 miles

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problem #2

Sep 132001

Maxima

  • miles
The hood is supposed to be supported by shocks, but they fail after a few years. When it first happened about a year or so ago, the hood slammed down moments after my head was under it. Now, it won't stay up at all. I asked my dealership why they didn't tell me it wouldn't stay up and they said B/C it is a common problem after a few years and they don't rely on it anyway. Seems they should tell their customers that and return to a rod-supported hood. There is a potential for major injury to unaware customers, and the fact that the dealerships know about it (and don't tell) is scary.

- Charlotte, NC, USA

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problem #1

Feb 042002

Maxima

  • miles
The hood fell on my head after lifting it to check fluid levels. The weight of the hood could not be supported by standard equiped hydraulic lift mechanism. I reported the incident to the manufacturer but as of this date no response has been received. I also filled out a quality report sent to me asking how I rated their customer support. I received no response to that report either. What a joke!!

- Mission Viejo, CA, USA

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