3.9

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
31,118 miles

About These NHTSA Complaints:

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problem #20

Aug 162022

Murano

  • miles
The front radar obstruction light on my 1025 Nissan Murano has occasionally come off and on in bad weather (to be expected) and under normal driving conditions. I have had to have it are-aligned previously. Recently however, the light started coming on and off when I was stopped or in park. It would clear when I started driving. Eventually it would start coming on and stay on for very long stretches of time. I brought the car in to be looked at and was told I needed a new sensor for approximately $1500. I got no other explanation. I have seen hundreds, if not thousands of complaints about these sensors going bad. I even found a recall campaign (NTB19-033/A) for the exact problem. I was told this is a service campaign and it seemed as if it was at the dealerships discretion to follow the campaign. I am not sure if the manufactured date was even looked at as stated in the campaign. I have had numerous occasions where I have been using cruise control on the highway and all of a sudden the car starts slowing down without my immediate knowledge. There is no way to bypass this sensor in order to use cruise control either. I feel that this issue is a safety concern and the part should be recalled.

- Sicklerville, NJ, USA

problem #19

Oct 012020

Murano

  • 34,000 miles
Unavailable front radar obstruction light comes on and stays on after driving. Problem occurs every time I drive more than a short distance. Light is never on when I start the car.

- Fairmont, WV, USA

problem #18

Sep 232020

Murano

  • 102,000 miles
For the second time my front collision braking system sensor has come on and disengaged my cruise control while I have been traveling at a high rate of speed on the highway. Dealership has confirmed this code when taken into shop. This could cause the car to brake suddenly while driving. Nissan has not issued a recall. I have been quoted over $1200 to fix. This has been reported on many occasions. Why hasn't a recall been issued? I am now afraid to drive my vehicle with this faulty sensor.

- Big Pine Key, FL, USA

problem #17

Sep 072020

Murano

  • 81,000 miles
The emergency braking system shuts off with no warning and in turn deactivates the adaptive cruise control. This has happened several times and the last occurrence happened on a two lane highway in clear weather conditions with an 18-wheeler following in close proximity. When I brought the vehicle to the mechanic at the dealership, the code showed that the distance sensor 'must be replaced' because it was out-of-date. When I asked the manufacturer of the car to pay for the replacement, they refused. I have dealt with four people at the corporate office and they refuse to pay the $1400 to replace the faulty factory original part. Also note, I have replaced the transmission two times in 9 months on this vehicle and those were covered under the certified pre-owned warranty. I am beginning to suspect I have a lemon.

- Brighton, CO, USA

problem #16

Aug 312020

Murano

  • 71,200 miles
I purchased this vehicle from the local Nissan dealer in October 2019. Since then, the forward emergency braking system continually turns off within just a few miles of driving the car. This also shuts down the cruise control to the vehicle. I have taken the vehicle back to the Nissan dealership several times where I had to pay for them to replace the radar sensor that controls the system. It did not help and the problem occurs still every single time I drive the vehicle. The only way to re-engage the system is to stop the vehicle and turn off the engine and then start the vehicle back up. This is the same system that has caused numerous problems with the Nissan rogue. The question below is not for when did this happen, it is more of a case of when hasn't this happened? this vehicle is an absolute lemon and should not be available to the public.

- Kingsport, TN, USA

problem #15

Jun 062020

Murano 6-cyl

  • 31,070 miles
Normal driving at any speed at any time a warning will beep and show the collision light and a display will read "unavailable front radar obstruction" it happens as early as a few hundred feet of driving up to a few miles. When this happens the cruise control will disenguage while driving or not work at all and the distance sensor quits making the car not slow down behind other vehicles. The car will just start slowing down on the interstate when this warning activates for no reason if the cruise is on and being used.

- Oglesby, IL, USA

problem #14

Jun 012017

Murano 6-cyl

  • 45,000 miles
Initially the problem start with the active cruise control being intermittent. I would be on and then the system randomly error out and disable at highway speeds. Now currently the aeb system is completely not functional at any speed and I suspect the front radar sensor the system uses is faulty. Lots of research online and many many people have the same issue.

- Gilbert, AZ, USA

problem #13

Jun 042020

Murano 6-cyl

  • 29,000 miles
As I'm driving down the freeway with my cruise control on, a front collision warning indicator on the dashboard will appear which causes the cruise control to turn off resulting in braking/slowing on the freeway unexpectedly. This is a serious issue and is a concern for me and my family's safety as we are out driving on the roads. When it happens, there is nothing on the road or obstructing the sensor from performing its task.

- Lindon, UT, USA

problem #12

Nov 012018

Murano

  • 55,000 miles
Cruise control kicks off while driving and causes deceleration. Will not come back on until the car is stopped, turned off, then turned back on. Wet weather makes it a lot worse. Has progressively gotten worse. Will kick off at least twice within an hour drive typically. Unacceptable and needs to be fixed

- Jonesville, VA, USA

problem #11

Jan 232020

Murano

  • 53,500 miles
When traveling at highway speeds with the cruise control set, the intelligent cruise control malfunctions along with the predictive forward braking causing sudden deceleration. This has almost gotten me into several rear end collisions at highways speeds that could have caused major wrecks.

- Sherman, TX, USA

problem #10

Jan 132020

Murano

  • miles
The ABS light comes on while driving and car stalls or immediately shuts down. I took the vehicle to Nissan and a diagnostic test was done. They said I needed to have my crank shaft positioning sensor changed; I paid and had it replaced and still I am experiencing the same problem. I took the vehicle back to kings Nissan at coney island brooklyn 2 weeks ago and it's still there and they can't figure out what's going on. Now I am being told they'll have to take the car apart to figure what's the problem and that'll cost me about a thousand dollars for labor, not inclusive of any parts that may need to be replaced. My problem here is that Nissan cannot determine the issue and is having me pay for parts while they change parts by assuming what they issue might be, since they are unable to determine the real issue. My biggest regret is purchasing a Nissan vehicle. The vehicle is barely 30,000 miles and it's costing me time and money.

- Brooklyn, NY, USA

problem #9

Jun 012016

Murano

  • 3,000 miles
Car hesitates when accelerating causing a danger when car does not go as expected when pulling into traffic. It also jerks and shudders at lower speeds, the car shakes somewhat violently and will stop if you floor the gas pedal. Bought the car brand new from dealer and have brought in for the issue to be told the computer doesn't see a problem. I drive the car daily I know there is an issue and it is dangerous to drive when it chooses not to go when accelerating. It has been a problem since I bought the car and have complained to the dealership numerous times.

- Austin, TX, USA

problem #8

Jul 012018

Murano

  • miles
My vehicle recently began displaying a warning that the anti-collision system is not functional and I noticed this also disabled and disengaged the cruise control resulting in sudden deceleration. This problem seems to reset when car is started and reoccurs after 10 to 15 minutes driving. I took the car to a Nissan dealership service dept, and paid for a diagnostic test to source issue. The Nissan service rep told me this was a known issue but I would need to pay out of pocket to fix. I searched on line and on numerous sites found it was a very common and serious defect with a Bosch supplied sensor on the radar. This is a driving safety feature I consider essential to my purchase and when suddenly fails disengaging cruise control presents a very dangerous situation to myself and others on the road. Nissan is well aware of the issues and insists I pay a very large repair bill to repair.

- Decatur, GA, USA

problem #7

May 172019

Murano

  • 42,000 miles
My barely 3 year old vehicle recently began displaying a warning that the anti collusion system was not functional and I noticed this also disabled and disengaged the cruise control resulting in sudden deceleration.this problem seems to reset when car is started and reoccurs after 15 or 20 minutes driving. I took the car to a Nissan dealership service dept both reps at the desk told me the problem was a recall on the less expensive more common rogue model but not on the Murano which used the very same components and also told me it was very expensive to fix.I searched on line and on numerous sites found it was a very common serious defect with a Bosch supplied sensor on the radar. Why are they fixing one model but not the same defect on the Murano.this is a driving safety feature I considered essential to my purchase and when suddenly fails disengaging cruise control presents a very dangerous situation. The manufacturer is well aware of the issue and insists I pay to diagnosis and at this point pay a very large repair bill to repair, ,,,unacceptable !

- Longs, SC, USA

problem #6

May 162018

Murano

  • 18,020 miles
Purchased the Murano 5/15/2018. Almost immediately noticed a problem with braking/acceleration. The problem occurs when I start to apply my brakes to slow down the engine seems to rev up causing the vehicle to accelerate forward. This requires a need for me to slam on the brakes in order to get the vehicle to stop and get it back under control. The strange thing is that this occurs only about 1/3 of the time. However I feel this creates a major safety hazard to me and others around me on the highway. I have taken the vehicle to my local Nissan dealer on on 2 occasions to have them check this out. Unfortunately they say nothing is wrong but the mechanic says he knows what I am talking about because he has experienced it before with other vehicles. He also says there are no recalls for that issue.

- Princeton, WV, USA

problem #5

Aug 272017

Murano

  • 2 miles
Vehicle hestiates - it jerks and shudders when accelerating normaly around 20 mph, and also around 40 mph. It feels like the transmission isn't shifting properly and causing abnormal vibration and instability while trying to accelerate normaly. The vehicle is in motion on city streets and urban highways when this happens. This has happened several times over the last couple of months - and as recently on Sunday August 27, 2017.

- Tampa, FL, USA

problem #4

Apr 072017

Murano

  • 20,000 miles
At 20K miles in our 2015 Nissan Murano, we experienced the car chugging at speeds under 15mph, turning a corner, accelerating from a stop. The chugging was followed by engine revving. This was followed 2 days later by complete failure while driving at highway speeds. The car would not accelerate at all. It had to be towed to the dealership. The service engine light came on after the engine failed. Nissan cannot determine a cause and is replacing the transmission

- Flower Mound, TX, USA

problem #3

Apr 302016

Murano

  • 60 miles
The contact owns a 2015 Nissan Murano. While the cruise control was activated, the contact increased the speed using the cruise control speed gauge; however, due to the vehicle's forward collision avoidance system, it failed to function. Once the forward collision avoidance system was disengaged, the vehicle experienced unintended acceleration. The vehicle was taken to the dealer where it was diagnosed that the vehicle was performing as designed. The manufacturer was notified of the failure. The VIN was unknown. The failure mileage was approximately 60.

- Admire, KS, USA

problem #2

Aug 222016

Murano

  • 30,000 miles
The interactive cruise control has panic-braked at highway speeds based on vehicle activity in the lane right or left of me when my lane was clear far ahead. I have almost been rear-ended three times and twice the panic-braking has sparked incidents of road rage against me as the following driver thought I was trying to get rear-ended. There is no way to use cruise control without the interactive feature. You can only set the follow distance at 200', 100' or 50'. I have asked the dealer to deactivate the interactive feature but they can't.

- Hudson, WI, USA

problem #1

Oct 052015

Murano

  • 7,500 miles
When overriding the cruise set speed, passing a car the transmission frequently slips and jerks while the vehicle loses speed and the engine RPM increases tremendously, later the transmission reengages violently. Dealer has replaced the transmission with same results. The dealer was informed by the factory rep. That it was a computer problem with the intelligent cruise control and could not be corrected. Factory rep. Has not returned my many phone calls to let me know what they intend to do about the problem.

- Troy, TN, USA