6.0

fairly significant
Typical Repair Cost:
No data
Average Mileage:
350 miles
Total Complaints:
1 complaints

Most common solutions:

  1. not sure (1 reports)
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problem #1

Nov 012016

Murano SV

  • CVT transmission
  • 311 miles

when using the usb flash drive, audio system freezes

Here's the general problem: I was driving, listening to music via a USB flash drive (which I have been using for months without issues), using the navigation system. When the song I was listening to ended, it didn't go to the next song. When I tried to change the audio source to FM, nothing happened. Tried to change it to CD, and nothing happened. Took out the USB drive and put it back in... nothing happened. Finally, I had to pull over, shut off the vehicle, and start it back up. That seemed to reboot the system, and everything was working again.

Also this is the same when I tried to use my phone on Audio system via Bluetooth. in some cases, it didn't connect. Sometimes, there are lots of noises and some times the system freezes.

I have checked different USB flash drives and different phones. the problem now exist even after I went to Nissan Service center. I was told that the problem is for USB flash drive. But I have tried more than 10 USB flash drives.

It is really unacceptable answer that the Nissan Audio System is not compatible with different devices and at least they should proved us with compatible ones, if any.

- Abolfazl D., North York, ON, Canada