Surging while driving. The dealership picked up my Murano on 10/4/19 and has been unable to find the solution to the problem. I am being told they can not duplicate the problem that I had on 10/3/19. This same problem occurred a few months ago and I was told the problem had been identified and repaired. Yet, this time can't find a problem. Also, the dealership service department can not find a record of this repair. I tried to tell the Nissan Service Manager about a (TSB) NTB 18 041a dealing with the automatic braking system on the 2015-2019 Nissan SUV's and cars. He told me that was not the problem because there would be a code when the diagnostic was performed.
My husband has cancer and I drive him to and from Duke Cancer Center (160 miles Round-Trip). This problem occurred again and my Murano keeps surging, and needless to say, by the time I got him home he was so very nauseated. A trip that normally takes about one and half hours took four and half hours. I am horrified this problem will occur again and I refuse to keep driving and making my husband sick and nauseated again so we will be stranded on the side of the road waiting for someone to assist.
Surging while driving. The dealership picked up my Murano on 10/4/19 and has been unable to find the solution to the problem. I am being told they can not duplicate the problem that I had on 10/3/19. This same problem occurred a few months ago and I was told the problem had been identified and repaired. Yet, this time can't find a problem. Also, the dealership service department can not find a record of this repair. I tried to tell the Nissan Service Manager about a (TSB) NTB 18 041a dealing with the automatic braking system on the 2015-2019 Nissan SUV's and cars. He told me that was not the problem because there would be a code when the diagnostic was performed.
My husband has cancer and I drive him to and from Duke Cancer Center (160 miles Round-Trip). This problem occurred again and my Murano keeps surging, and needless to say, by the time I got him home he was so very nauseated. A trip that normally takes about one and half hours took four and half hours. I am horrified this problem will occur again and I refuse to keep driving and making my husband sick and nauseated again so we will be stranded on the side of the road waiting for someone to assist.
- Dorothy B., Dunn, US