4.5

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
24,344 miles

About These NHTSA Complaints:

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problem #9

Jul 312017

Murano

  • 58,000 miles
TL the contact owns a 2017 Nissan Murano. While the vehicle was accelerating, the wheels spun a little and the electronic stability control malfunctioned. The failure caused the vehicle to not accelerate for an extended period of time. The contact mentioned that the brake pedal needed to be depressed in order for the vehicle to operate. The vehicle was taken to dave smith Nissan (6901 E sprague ave, spokane valley, wa 99212, (509) 309-8911) where they informed the contact that the vehicle was designed to operate in that manner. The vehicle was not repaired. The manufacturer was made aware of the failure and provide case number: 37021429. The approximate failure mileage was 58,000.

- Mica, WA, USA

problem #8

Aug 062019

Murano

  • 31,789 miles
My automatic braking system and cruise control disables itself. Component from Bosch. The flaw in the radar unit allows the sensor to frequently deactivate itself, disabling cruise control and emergency braking. When the sensor turns itself off, drivers are seeing a warning in the dash that says, ┐front radar unavailable due to obstruction.┐ this happens multiple times in a given day.

- Fort Wayne, IN, USA

problem #7

Aug 012018

Murano

  • 37,000 miles
Intermittent 'front radar obstruction' warning light and immediate disabling of the predictive forward collision warning, forward emergency braking and cruise control systems. This is a safety issue, particularly for the rapid deceleration that can occur in heavy traffic when using cruise control.

- Pickerington, OH, USA

problem #6

Jan 102019

Murano

  • 20,000 miles
The cruise control system fails - it is turns off automatically. The error message on the dashboard display say's the front radar system stopped working. This happens arbitrarily and without prior warning regardless of day or night or weather conditions. The system will be operable again in 10 or 15 minutes. My car is still under warranty. I reported the problem to Nissan. They said it is a known problem and they are researching the cause. However Nissan didn't alert me to the problem. I have no evidence Nissan is really working on a solution. This is a safety issue because when the radar system stops the cruise control system shuts down and the car begins to decellerate. Under certain conditions this may startle or confuse the driver and lead to panic or abrupt manuvers.

- Elgin, IL, USA

problem #5

Sep 172018

Murano

  • 20,000 miles
C/S forward collision warning keeps periodically coming on with no obstruction in front of vehicle. When warning occurs it shuts of the cursie control. Very dangerous when driving down the highway.

- Fairfield, TX, USA

problem #4

Jun 012018

Murano

  • miles
C/S forward collision warning keeps periodically coming on with no obstruction in front of vehicle. First reported June 2018, replaced failed again, curating under engineering review, at this time when it alarms all time, also curse control does not work, and side alarm off and on. When in motion, we have insurance discount for the collision warning system that is not working.

- Sulphur, LA, USA

problem #3

Sep 222018

Murano

  • 10,000 miles
Continually getting error message saying "unavailable front radar obstruction". took to dealer and they said it was fine after clearing the code. Drove away from dealer and it did it again. Took it back and they now say Nissan is "engineering" the problem and don't recommend a fix. Took it on the highway and was passing another vehicle at 75mph when it went off and it disabled my cruise control. That was quite startling and is potentially dangerous. Called Nissan corporate office and filed a case. They don't seem to acknowledge the problem, yet I see others are having the same problem when I check forums on the internet.

- Edmond, OK, USA

problem #2

Jul 132018

Murano

  • 8,810 miles
My vehicle had a warning light come on stating "front collision avoidance unavailable". it would shut off the cruise control. Took it into the dealer. They said the vehicle operated as designed. Took it back in several weeks later demanding they fix the problem. Took a test drive with the technician. Problem did not reoccur. I got out. The technician started the car to pull it in the shop and the warning came on. They traced the problem to a sensor. The sensor is not available and is on backorder. In the mean time the cruise does not operate and the front collision avoidance does not work (waiting 5 weeks now). Cannot depend upon the collision avoidance even though they advertise it.

- Orland Park, IL, USA

problem #1

Aug 152018

Murano

  • 33,500 miles
The camera on the front of my vehicle had to be replaced because it was damaged by something off the road cracking the lenses and, as a result, causing my cruise control not to function properly as well. I could not use my driving safety controls that controlled distances between vehicles also. This was a poor design flaw and was not covered under my original warranty period of 3 year/36000 miles. We have had the issue(s) fixed but there is nothing to prevent it from happening again. We will probably not buy another Nissan product again even though this is our sixth consecutive purchase from Nissan.

- Canton, MS, USA