10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
35,705 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #6

Jun 092020

Pathfinder

  • 73,000 miles
The contact owns a 2014 Nissan Pathfinder. The contact stated while driving 75 mph, there was a loud abnormal sound coming from the sunroof. The contact stated that the sunroof exploded without impact. Additionally, the passenger's side front seat was occupied with the seat belt buckled however, the seat belt warning light remained illuminated. The contract called her insurance company to have the sun roof repaired. The contact called gerald Nissan of naperville located at 1575 w ogden ave, naperville, il 60540, (630) 355-3337, and made the dealer aware of the failure. The vehicle had not been diagnosed nor repaired as of yet. The manufacturer had not been informed of failure. The failure mileage was approximately 73,000.

- Naperville, IL, USA

problem #5

Sep 012019

Pathfinder

  • 88,000 miles
Since I got the car they have been working on a sensor on the passenger side.. first the air bag sensor then the seat belt sensor. Now the air bag is totally off and wont come back on.. they are telling me the warranty is over this is a manufacturing defect and I want Nissan to pay for the repair.. it is no longer safe to have a passenger with me in the front what can I do?

- Decatur, AL, USA

problem #4

Oct 252016

Pathfinder

  • miles
I've been trying to get local Nissan dealer to address several recalls on my vehicle since June 2016. I was told by my local and surrounding Nissan dealerships that they do not have the parts and do not know when Nissan would ship the parts to local dealership for the recall. I've called local Nissan every month since June 2016 to ask if the parts are in but to no avail.

- Orange, CA, USA

problem #3

Aug 052016

Pathfinder

  • 24,116 miles
While the vehicle was in motion on a highway (39, beach blvd in buena park, ca.) proceeding straight down the road the third row left seat belt anchor became unattached from the seat/vehicle frame while in use by an adult that was occupying the left side of the third row seat. The anchor of the belt where the belt buckle latches into came completely loose from the car, endangering the adult occupant. There did not appear to be any break but likely defect as there were no broken, cracked or damaged parts visibly seen. Nissan U.S.a. was contacted regarding the situation and they were not able to communicate with us due to the individual being unfamiliar with the english language enough to comprehend normal and relevant conversation and details about their product. A call back to the same number provided by Nissan U.S.a. encountered the same difficulty and an overall disregard of the problem. Our local dealership instructed us that since there was no recall, we would have to pay for repairs out of pocket. Our third row is only utilized rarely when we have more than 4 occupants, and has only been used 3 times. No abuse of the buckle by any individual has occurred. The passenger in this case could have been ejected fatally in a collision.

- Long Beach, CA, USA

problem #2

Apr 232016

Pathfinder

  • 29,115 miles
Someone ran into my car and the airbag deployed and caused a mild concussion and burned on my chest area. Also, the seatbelts came loose upon impact. We were turning left and someone ran a red light and hit the side of the Pathfinder.

- Bowie, MD, USA

problem #1

Feb 102014

Pathfinder 6-cyl

  • miles
A) at 9+ miles shifter mechanism not recognizing I was in drive mode or started with I-key error, graduated to obd code P0850 over the next few miles. I was told the fob needed to be programmed. Cruise control not working, turned out the shifter mechanism was at fault - does not recognize vehicle is in drive more or parked or neutral. B) passenger side air bag indicator not working noticed at approx. 120 miles. Was instructed the seat needed calibration. Seat calibrated. C) told the airbag: Was told the issue was possibly the weight of the passenger, how the passenger sat in the seat etc. Later told the dtc code needed to be cleared. 3 hrs later was told the air bag control module needs to be replaced. D) passenger side airbag still not working at approx. 2500 miles. Intermittent after the airbag control module is replaced. E) airbag control module replaced - airbag indicator still not working correctly, Nissan Consumer Affairs told me the car is not going to be recalled. I should get the vehicle fixed at a dealer. Still Nissan does not think there is any major issue with the vehicle and it is not a lemon and should not be replaced. F) read all documents related to the recall notice on NHTSA's website. None of the documents mention the passenger side seat belt indicator (audio or visual indicator). Issue is when the passenger occupancy module fails, I believe the seat belt indicator is also not working correctly either. I wrote to Nissan Consumer Affairs they do not seem to care, NHTSA [xxx] instructed me to file a complaint. I just want Nissan to acknowledge and fix the seat belt issue along with the airbag so consumers are safe. I am not sure if the shifter is related or not but it is odd several electronic components failed. Dealer wants to replace all sensors, I do not think it will fix it. Nissan insists my vehicle is not involved in any campaign. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Gilbert, AZ, USA