10.0

really awful
Typical Repair Cost:
No data
Average Mileage:
2,500 miles
Total Complaints:
1 complaints

Most common solutions:

  1. not sure (1 reports)
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problem #1

Nov 302011

Quest

  • Automatic transmission
  • 2,500 miles

I bought the van brand new right off the floor in 2011. I had it a couple of months before my first incident with it. The first time I had a problem with it was after a soccer practice. My van was parked at a decline and my tank was at the 1/4 mark. I was not able to start it and had to have someone take me to buy a gas can and gas. After filling the tank, it started. I had the same issue numerous times when picking up my children after school because the road is hilly. I know the fuel cannot go below a fourth or it will stall.

Fast forward to 2014, a couple years later with two teenagers who have driver's permit. My daughter went to start the car after my son's soccer game and the van started to roll down towards a pond!!! My daughter immediately put her foot on the brake, put it in park and got me. I had to let it glide towards a pond to where the ground is level before I could start it. I thought it was just me and decided after having it for a few years to check on complaints. I am glad I did!

Thank God we have not had any fatalities as a result of this issue. When are companies going to care about human beings again rather than the good old dollar? The love of money is the root of all evil!!!

- Sonya A., Forsyth, GA, US