10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
97,238 miles

About These NHTSA Complaints:

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problem #4

Jan 222021

Quest

  • 52,800 miles
Airbag light comes on as soon as car is in ignition and stay when car is static. The light stays on even in motion. The dealer fixed this issue and another light came on. I am been told to pay another 3000 dollars to fix the seat.

- Burlington, NC, USA

problem #3

Oct 272020

Quest

  • 152,000 miles
I was sold a deceptive van at the end Sept 2020, I did a test drive with the salesman, pointed out several issues with the van like check engine light on, traction light on, air bag light on, remote missing to control tv, the salesman told me not to worry about all the lights that's on he will get that fix at a later date and to buy the tv remote and a deduction will be applied to my contract. I was fine with that, but that hasn't been the case. I admittedly start to find other issue with the van the more I drove it like the rear wiper motor is not working, the complete steering wheel is not working so the horn, cruise control, bluetooth settings, radio volume button. I have made the salesman a where of this but his whole tone changed. I was told to get whatever issues fixed myself and maybe a deduction would be applied to my balance, once again I said but that's not what we agree on. So now its time for my temporary tag to expire, was issued a new one 3 times but had to take it to a shop to let them manipulate the system because the van will not pass marta/emission to get register for real license plate with the check engine light on. The van is missing the Cadillac converter and the salesman will not put one on said you do not really need it on the van. At this point he said in a conversation with me that a previous owner had the van for about a month and returned it for issues, but when I said I'm not satisfied with the van and want to return as well, it was pass 2 months now and as long as the van gets me to point a to point B that's all that matters! once again the more I drive the van I'm finding issues so now the button on the radio get stuck when pushed in, controlling the heat and air it has a mind of its own, so when I turn on the heat, the ac button will not turn off, also the automatic window buttons don't work properly. This van is unsafe to drive period.

- Nashville, TN, USA

problem #2

Apr 302019

Quest

  • 106,000 miles
The contact owns a 2012 Nissan Quest. While driving approximately 25 mph, the contact struck a utility vehicle. The air bags did not deploy. A police report was filed. The contact was uninjured and drove herself to the hospital for examination. The vehicle was towed to an impound facility. The dealer and manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 106,000.

- Spring Hill, FL, USA

problem #1

Jul 172015

Quest

  • 78,150 miles
Dash is cracked along perimeter of passenger air bag.

- Moreno Valley, CA, USA