9.1

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,882 miles

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problem #1

Jun 192012

Quest 6-cyl

  • 1,882 miles
3 months after purchasing a brand new 2012 Nissan Quest (purchased vehicle on 04/15/2012), I was driving down a hill at a low rate of speed when the engine shut off and the car stated there was no more gas, even though there was a quarter tank. Cars behind me slammed on their brakes and luckily we were not hit. I put the car in neutral and after coasting down the hill and reaching a level part of the road, my car started again and told me that I had a quarter tank. After taking the car to the dealer, I learned there was an open recall campaign (NHTSA recall 12V076) on the 2012 Quest and the remedy was not performed prior to me purchasing the vehicle, which is against regulations as the recall campaign was started by Nissan before I purchased the vehicle. On 06/20/2012 (1 day after the incident) I took the car to a Nissan dealer to be repaired and the problem was supposedly fixed at town center Nissan under R/O number 6012078/1. on September 26th I started to turn into an intersection on a green arrow when my car shut off and said I was out of gas, (a minute prior to that the car said I had 37 miles and a quarter tank left). I was almost rear ended (the car had to swerve into another lane) and good samaritans pushed me into a parking lot close by. I realize that NHTSA has already acted on the problem my car experienced, but I feel something should be done with regards to the dealer "gwinnett place Nissan" who sold me the car without first fixing the problem (since it was a brand new car). I also want NHTSA to be aware that the "fix" so far has not worked for my vehicle. We are giving them a "final repair opportunity notice" via the lemon law.

- Acworth, GA, USA