10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
27,220 miles

About These NHTSA Complaints:

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problem #5

Jan 032013

Rogue

  • 110,000 miles
In cold/freezing temperatures when attempting to open a door the actuator cables become disengaged from the door handle, disabling access to the car from that door. The door is able to be opened from the inside but not the outside. In 2013 both front doors malfunctioned in this way. It cost $500. Per door to fix by gutting the door, reattaching the cables and putting the door back together. No parts, just labor. It happened again December 2013. It is a known problem for Nissan and infiniti. There has been an unannounced extended warranty offered to some customers, but we were deemed ineligible by Nissan due to being 2nd owners and mileage over 100,000 miles (we bought the car used with 101,000 miles). This is a safety issue due to potential access problems from the outside of the car in the event someone is trapped inside. At present we have three doors disabled and cannot afford $1500. To repair them. This should be a recall item as now Nissan is replacing actuators and another part as part of their limited extended warranty, but only to some of those who complain.

- Boyertown , PA, USA

problem #4

Jul 022010

Rogue

  • 13,500 miles
While driving ~65mph on the interstate in steady traffic on dry asphalt, the passenger-side rear door window "exploded." The passenger seats were in the down (flat) position; most of the glass fell in to the car, but enough blew out of the car to embed in/scratch the exterior paint. Nissan dealer in the area of our travel vacuumed the glass out of the car and loosely covered the window space with masking tape and plastic seat covers (the kind used to cover the seat for Transport and/or garage work). Since this was a road trip several hundred miles from home, we had to reinforce the plastic cover job with heavy cardboard, additional plastic, and tape so we could drive the interstate and protect the car from further damage, wind, and rain. I contacted my home dealership to advise of the incident and request that parts be ordered to make repair asap after I returned home and to find out if incident is covered by factory warranty. Repair is delayed by holiday weekend; warranty coverage has not been determined. Luckily, we had no back seat passengers.

- Chicago, IL, USA

problem #3

Aug 192008

Rogue

  • 200 miles
2008 Nissan Rogue. I noticed some paint defects and the dealer agreed to buff out. Well they could not be buffed out and I am now finding them in other parts of the car. Infact the GM of the dealers still hasn't returned my calls.

- Murfreesboro, TN, USA

problem #2

Jul 172008

Rogue

  • 11,600 miles
2008 Nissan Rogue: Back rear window behind the driver's side exploded sending glass all over the car and on the driveway. The car had been driven about 15 prior to the incident. I reported the incident to the Nissan dealer where I purchased the vehicle. He would not even talk to me. He said it was not under their warranty and that it belonged to me and the bank now. I turned it in to my comprehension insurance and had the window replaced. The glass hit the seat so hard that it embedded about 2 inches deep into the seat. The seat cover had to be replaced as well. Also, the paint on the door was scratched from the glass coming down the side of the car. I had to get the vehicle fixed myself (with insurance) at a cost of over $1900. Nissan said that all of their cars were checked thoroughly so there is no way that there could be a defect even though this is a new model for Nissan and I am sure they do not have all the facts on this model as yet.

- Morganton, NC, USA

problem #1

Dec 312007

Rogue 4-cyl

  • 800 miles
Got into a car accident going less than 30 miles per hour. Cause over $6,000 worth of damage. The car was in the shop for over 2 months; waiting on parts for a band new car currently in mass production. Had to replace both air bags, both driver and passenger seat belt, bumper, head lights and most of the front of the car.

- Silver Spring, MD, USA