10.0

really awful
Crashes / Fires:
18 / 0
Injuries / Deaths:
10 / 0
Average Mileage:
21,842 miles

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« Read the previous 20 complaints

problem #44

Jul 222019

Rogue

  • 56,640 miles
My car suddenly braked on its own while traveling at 40 miles per hour without a car or object in front of my car.

- Temple City, CA, USA

problem #43

Jun 262019

Rogue

  • 23,000 miles
The Feb system would brake my car randomly, especially in parking garages. I would be in an open lane with no cars in front of me. It's concerning when there are cars behind me. I got the system updated at my last service appointment, it does seem to happen less, but it still occurred once since then. However, this shouldn't occur at all.

- Schaumburg, IL, USA

problem #42

Jul 092018

Rogue

  • 15,000 miles
In early 2018 the emergency braking system has twice fully engaged bringing the vehicle to a stop when no apparent obstruction or vehicle was observed. Fortunately both times nobody was behind me. The 1st incident occurred on a city surface street at night. Upon returning the next day I saw metal plates placed in the roadway at same location for construction purposes. At the time I suspected the plates caused the emergency braking system to trigger unexpectedly. A several weeks/months later the system again fully triggered when crossing a railroad track on a city surface street. I assumed something on the crossing triggered the radar, although have crossed many times since without incident. Both times the braking system engaged there was little to no warning it was about to, just very rapid beeping and immediate brake engagement. I have also had multiple instances where the radar begins to trigger apparently due to fence posts or similar items along roads, but does not engage the brake. I have also had messages the collision sensor has turned itself off only to turn itself back on several hours later or after the car has been shut down and restarted. The emergency braking system should be fixed as the sudden stop should you be in traffic could easily result in an accident and may even cause whiplash among pssengers if traveling at a high rate of speed.

- Squaw Valley, CA, USA

problem #41

Jun 222019

Rogue

  • 8,000 miles
At 8000 miles, I had to have the right front strut replaced, and now I have 23,000 miles on it and I am going on my 4th strut, right front. A popping clicking noise when I turn or back up. Driving a 4 hr trip, while driving about 3 hrs, the air conditioning froze up and stopped working. I could hear the fan on full blast but nothing was coming out. I turned it off for 20 minutes and then it came back on with cool air. It is in the shop now for a heater/cooler box and the 4th strut replacement.

- Franklinville, NC, USA

problem #40

Jun 172019

Rogue

  • miles
While driving about 35 miles an hour on an empty city street the emergency breaking system kicked in and the tires screeched out of nowhere.

- Springfield, MO, USA

problem #39

Oct 242018

Rogue

  • 31,000 miles
Brake warning light comes on dashboard and makes beeping sound when brake is not on, while I'm driving. Its been leaking under the dashboard by the foot pedals, almost every time we get a good rain shower in Florida. When I get in after a rain and drive, it plus in on my feet or the passenger side.I asked them to check it and they said my windshield is the problem I should take it to my insurance to deal with. The car is extra loud even when window are altho way up. Headlights are very weak, you can barely see them on the road at night.

- Riverview, FL, USA

problem #38

Feb 132019

Rogue

  • 31,000 miles
While driving at highway speed, the aeb activated for no apparent reason. After receiving a postcard notification from Nissan for a "service" issue a few weeks later, we had the vehicle serviced. Unfortunately, even after the service, the aeb has activated 2 more times. The vehicle was moving at a very slow speed in a church parking lot. A phone call to Nissan stated we should bring the vehicle to the dealer to again have it serviced at the prevailing rate. The vehicle is 500 miles over the warranty so there would be a charge.

- Fayetteville, TN, USA

problem #37

May 302019

Rogue

  • 21,800 miles
I was driving on a public road (speed limit 45), going about 45 mph. When I was going through an intersection and had a green light, the emergency automatic braking system started engaging, beeping fist. There were no cars in or near the intersection. After several warning beeps, the eab system started engaging the brakes, indicating that a crash was imminent. Again, there was no cars near or by us. The brakes were applied by the car, and it took a moment before the brakes eased up and I could apply the gas pedal. We were going straight through the intersection.

- Roseville, MI, USA

problem #36

May 042019

Rogue

  • 13,100 miles
At 11,500 the car decreased in braking ability. The dealer was going to charge an enormous amount just to look at the brakes. Took the car to our reliable mechanic to receive the trust and not be ripped off. The rotors are glazed which prevents the brakes to stop the car quickly. Nissan refused to take care of this problem. It is drivable because it does stop, just not quickly. But at inspection time, it probably won't pass. At 13,100, the serpentine belt and the alternator let go while driving. This was covered under warranty, but should not happen at 13,100 miles. This happened while driving the car. The car jerked and pulled over immediately and towed to the dealership.

- Mcdonald, PA, USA

problem #35

Apr 292019

Rogue

  • 50,000 miles
On at least 5 different occasions the forward collision warning on our 2017 Nissan Rogues (we own two) has gone off for no apparent reason. Some were on a highway around 55mph, some were on residential roads around 25mph. If we ignore it and don't hit the brakes it ends up braking the car automatically.

- Cottontown, TN, USA

problem #34

Apr 052019

Rogue

  • 26,000 miles
As I was driving through the parking garage at work, going about 20 mph, my car suddenly and very abruptly came to a screeching halt. My automatic emergency brake warning had beeped only twice before the car stopped. There was nothing in front of my car. No people or car or anything. If anybody had been behind me they might have run into me. This incident happened about a week after I took the car to Nissan to have them fix the faulty front sensor. They had first tried an update and then decided to replace the sensor. Obviously this did nothing since the sensor still did not work a week later. I took the car back in again and Nissan said nothing could be done. They told me I had the option to turn the feature off but every time I turn the car on I have to remember to turn the feature off as it automatically turns itself back on again. This seems unacceptable to me that I am paying lots of money for a car with a feature that has already put my life, as well as others' lives in danger!

- Gastonia, NC, USA

problem #33

Apr 152019

Rogue

  • 42,600 miles
Monday, 04/15/2019 @ approximately 1000 hours cst, while driving E-bound on I274 (Chicago) our vehicle's (2017 Nissan Rogue, AWD) braking system engaged (hard) on its own and the steering temporarily locked up. E-bound I274 traffic was congested and moving @ around 45 to 50 mph. We were traveling @ a safe distance (estimate 3 car lengths) from the vehicle in front of us. Vehicles behind us had to brake hard to avoid rear-ending our vehicle. Driving our vehicle was my spouse, I was in the front passenger seat and my 12 year old granddaughter was in the rear seat (driver's side). My best guess...the unassisted braking action and locked steering seem to last 3-5 seconds. We immediately contacted the dealer of purchase to inquire as to the severity of the problem. They were not familiar with the symptoms/problem. We scheduled a service appointment for the 16th of April, 2019. Took the vehicle in and they could not determine the problem causing the vehicle to brake on it's own. They did note, on the work order/invoice that there is a "tsb related to.activation of Feb few aeb". $95 charge assessed for their service. Thursday, 18 April 2019 @ approximately 2300 hours my spouse and granddaughter were returning from a play, while pulling into the driveway of our residence our vehicle repeated emergency braking and locked steering action. This unassisted action while driving is extremely dangerous!!!!!!

- Saginaw, MI, USA

problem #32

Apr 142019

Rogue

  • 20,000 miles
My Nissan brakes at a set of emergency lights outside a fire station. I reported it to Nissan within a month of getting my car and was told they were looking in to it. The dealer thought I was making it up. It doesn't happen every time, but day or night seems to be less if I go faster than the posted speed limit. I got a letter that I can have it 'fixed' but the dealership didn't have a clue how to do it, they had my car overnight and said they had to order a part, then when I complained miraculously the part was in and I needed to bring my car back, but was told 'this is not a recall, it is just fix. I think it needs to be a recall. I have seen cars swerve behind me as my car does such a sudden unexpected braking. The road is a rural road, speed limit is 35. The fire station lights are constant blinking yellow and will turn red so that traffic stops for emergency vehicles to get out on the road in an emergency. My car auto brakes on the yellow blinking has done it about 100 times since owning the car

- Olympia, WA, USA

problem #31

Mar 212019

Rogue

  • 22,609 miles
I was travelling in teaneck, NJ, going East on churchill road, approaching tthe intersection of windsor road. I attempted to slow my vehicle, in order to make a right turn. I stepped on the brake pedal, but the car did not slow down or stop. As a result, I went through the intersection, hit the curb, and went off the road, finally coming to a stop in a grassy area.

- Monsey, NY, USA

problem #30

Mar 162019

Rogue

  • 24,000 miles
On March 16th I had a accident that was a result of a known issue that Nissan is not addressing (more if I at www.nissanproblems.com/aeb ). basically, when leaving a parking garage my car suddenly made beep beep beep sounds and stopped on its own and the car behind me hit my car. I have already reached to the insurance where I would just need to pay $500 deductible for the fix however the fix would only handle the bumper fixing and not the fact that the car is defective. I'd obviously don't want to keep this car. In this case I'd be looking for assistance with Nissan, with lease termination and with body injuries. Nissan requires the car to be untouched for their 'investigation' in a certified location (they claim my current shop is not certified even though it is listed in their site it is) where the entire process would take between 4-12 weeks. During this time the car can't be touched and of course not driven. No resolution offered to meantime transportation and expense coverage.

- Newark, CA, USA

problem #29

Mar 312019

Rogue

  • 38,000 miles
Unavailable front radar obstruction, happened while driving

- Monongahela, PA, USA

problem #28

Mar 072019

Rogue

  • 24,535 miles
'lease started in 08/17 (car has an auto senor (as)) '11/11/17: Brought my car to the service center, as activated with no cars around. The shop scanned the system, said there was a radar stain. They cleared the system and gave it back '12/06/17: Brought my car to the service center, as activated with no cars around. 'the shop scanned the system, said that there was a radar stain. They cleared the system and gave it back '08/17/2018: Brought my car to the service center, there was a recall for the as part. They replaced the senor and reprogramed the system, car was given back '01/14/19: As activated with no cars around it, informed the dealership and they said contact corporate. Called Consumer Affairs and assigned a case manager (cm) '01/15/19: Explained my situation to the cm and she explained the process. She informed me I would hear back in 10 days if Nissan would buy back my car or put me in another car. The service center manager drove my car, to duplicate the issue but didn't '01/18/19: Cm called and informed me I should hear something by 01/23/19 '01/23/19 :cm called and informed me that I will hear something by Monday '01/28/19: Cm called and informed me that Nissan won't buy the car back or put me in another car. I was informed that a corporate technician would come on 02/07/19 to inspect the car. I asked to speak to a manager on 01/29/2019, my cm managers called and informed me that there is nothing they can do and I can call the BBB '02/07/219:technician called to get a specific location of the incident, to try to reenact '02/11/19: Cm informed me the technician was unable to reenact the incident and they wouldn't be able to make repairs to the car '03/07/19: As activated and no cars were around it ' called the dealership and brought my car to the service center on 03/12/19. Informed that they couldn't do anything and to handle with corporate

- Baldwin, NY, USA

problem #27

Feb 012019

Rogue

  • 13,500 miles
If this feedback goes to main corporate I will be glad to share my experience.I have been trying to get a better service from Nissan. Bought my new Nissan 2017 on December 29th 2017 and I have been to the service department several time in 2018 and 2019 and for a proof you guys can access the repair log. Every time they have been changing parts and I feel that this car is has recall or they have sold me the worst defective one. After talking to warranty department as it has been 14000 miles service due, requested them also to provide appraisal. It was devastating and upsetting on talking to the sales director he has appraised my car $17000, as I have paid $31000 less than 15K miles asked him how come that upsetting price. He told me thats what they can offer. Learned lesson that Nissan cars are the worst and they have no value even though the car is brand new less than a year model. Never ever recommend to anyone

- Omaha, NE, USA

problem #26

Feb 122019

Rogue

  • 47,000 miles
Brakes did not engage when braking. Was in bumper to bumper traffic let car in front of me to go a 1.5 car lengths before I took foot of the brake never hit the gas coasted until I was 1/2 a car length from the car in front of me and went to hit the brakes again and it did not engage causing me to hit the back of the vehicle in front of me. Meanwhile the airbags did not deploy even though impact speed was 2 mph I believe the airbags should have gone off with how far the hood got smashed.

- Big Pine Key, FL, USA

problem #25

Oct 032018

Rogue

  • 35,000 miles
The contact owns a 2017 Nissan Rogue. While driving approximately 50 mph, the sensor in the front bumper engaged and locked the brakes, causing the vehicle to slow down. The "system lock-down" indicator illuminated. The vehicle was taken to ted russell Nissan (865-223-6744, located at 8565 kingston pike, knoxville, tn 37919) where the sensors were replaced, but the failure recurred. The manufacturer was made aware of the failure and offered to pay 50 percent of the repair costs. The vehicle was repaired, but the contact stated that the safety issue was not addressed. The failure mileage was approximately 35,000. The VIN was not provided.

- Knoxville, TN, USA

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